Rebecca Hartmann Email & Phone Number

Phoenix, Arizona, United States

Villa Park, Illinois, United States

Handling all aspects of Business Management including sales, customer service & retention, social media & marketing, basic accounting, record keeping, and website management, as well as product creation, packaging, & shipping.

Des Plaines, Illinois, United States

*Created unique, comprehensive employee benefit packages for small to medium businesses through cold calls/prospecting, business to business sales, consulting & marketing, recruiting, and training.*Dedicated Recruiter and Marketing Manager for our Team (The Benefit Den). Built a pipeline of sales professionals and future leaders through job fairs, online recruitment platforms, and local marketing. Created an onboarding and training program specific to our team needs.

Greater Chicago Area

*Assisted with the management of up to 19 Storage Properties within Chicago and the Suburbs as a Floating Storage Consultant, including day-to-day maintenance, operations, lead follow up, tenant retention, marketing, accounts payable, and sales. Promoted to Property Manager of my own store in April 2017.*Used interpersonal skills to diffuse customer disputes with a positive attitude, maintained a working knowledge of the competition in order to overcome many customer objections, and assed personal or business needs to present Complete Solutions.*SPM (Assistant DM) duties included, but not limited to: Account credits & fee assessments, rate changes & discounts, Inventory management, delinquency control and adjustments, invoicing, some accounts payable, and training.*Aided in the planning and execution of 4 New Store Openings (Three in Illinois, one in Wisconsin) including store setup, inventory, marketing, new client acquisition, grand opening events, and month-over-month growth to meet or exceed ramp up goals.

Ventura County, California, United States

*Assisted Managers in all aspects of maintaining Property upkeep, Operations, training, and Customer Service for five locations within the District.*Built lasting relationships with short and long term tenants by remaining consistent in business practices and company standards, while working diligently to meet the ever-changing needs of the client base.

Camarillo, California, United States

*Exceeded Daily & Weekly corporate set sales goals - held a spot on the Outlet Top 50 Retail Sales Associates for Total Sales more than 26 weeks in 2012.*Recognized for ability to quickly establish rapport, upsell products and build a loyal clientele.*Used strong Product knowledge and multi-tasking skills to have genuine engagements with each customer, creating a unique connection that ensures satisfaction and reduces company loss.*Worked closely with management on Selling Behavior & Skill Set Coaching of all associates – served as an example and aide to those struggling to meet sales goals - while staying focused on individual training needs daily.*Promoted to Supervisor in May 2012.

Gulfport, Mississippi, United States

*Consistently held a low customer turnover rate by assessing individual/business needs or desires and presenting a Complete Wireless solution that was as economical to the customer as it was unique.*Used interpersonal skills to diffuse customer disputes with a positive attitude and turn basic Service interactions into Sales.*Independently managed a kiosk within the Navy Exchange store on base, turning it from being primarily a service counter to a profitable sales location, while also working at Eurpac.