Mark Hughes Email & Phone Number

Auckland, New Zealand

Responsible for leading and delivering multiple Airline key projects and managing activity involving cross-functional teams across the business. Accountable Manager for the Air New Zealand Maintenance Training Organisation (MTO), leading a team to deliver high quality learning outcomes. Managed the AOC renewal process, including coordinating the demonstration of compliance and safety to the regulator. Working closely with the Senior Manager Operational Safety to ensure that Air New Zealand’s… Show more Responsible for leading and delivering multiple Airline key projects and managing activity involving cross-functional teams across the business. Accountable Manager for the Air New Zealand Maintenance Training Organisation (MTO), leading a team to deliver high quality learning outcomes. Managed the AOC renewal process, including coordinating the demonstration of compliance and safety to the regulator. Working closely with the Senior Manager Operational Safety to ensure that Air New Zealand’s Safety Management System (SMS) continually improves through a structured SMS Improvement Programme and delivers safety performance which meets or exceeds safety targets. Provision of advice on regulatory, risk management, quality assurance, training and human factors matters and initiatives. Presentations to Air New Zealand’s Board Safety Committee on system safety issues and control effectiveness. Show less

Leading a large and diverse regulatory group responsible for public safety through the influence and oversight of New Zealand and foreign airlines, and supporting maintenance, design, and manufacturing organisations. Sponsor for New Southern Sky. Leading the introduction of Safety Management Systems (SMS) with the air transport sector. Member of the Senior Leadership Team, contributing to the achievement of strategic objectives such as the Regulatory Craft Programme. Represented New Zealand… Show more Leading a large and diverse regulatory group responsible for public safety through the influence and oversight of New Zealand and foreign airlines, and supporting maintenance, design, and manufacturing organisations. Sponsor for New Southern Sky. Leading the introduction of Safety Management Systems (SMS) with the air transport sector. Member of the Senior Leadership Team, contributing to the achievement of strategic objectives such as the Regulatory Craft Programme. Represented New Zealand at international aviation forums and negotiated bi-lateral technical arrangements with other countries. Provided advice to other government agencies, including NZTA, regarding decision-making frameworks and risk management. Acting Chief Executive / Director of Civil Aviation on several occasions. Show less

Toronto, Canada Area

Responsible for the safe operation of 32 Boeing 737-800 aircraft, and leadership of over 400 people. Developed and implemented initiatives to improve effectiveness and efficiency of flight operations, including: SMS, Human Factors, safety culture, fatigue management, flight crew member training & standards, and proactive regulatory engagement. Oversight of the Flight Operations quality assurance program; fostering an ethos of continual improvement throughout the department. Active member of… Show more Responsible for the safe operation of 32 Boeing 737-800 aircraft, and leadership of over 400 people. Developed and implemented initiatives to improve effectiveness and efficiency of flight operations, including: SMS, Human Factors, safety culture, fatigue management, flight crew member training & standards, and proactive regulatory engagement. Oversight of the Flight Operations quality assurance program; fostering an ethos of continual improvement throughout the department. Active member of the Air Transport Association of Canada, working alongside other airlines to influence positive changes to the Canadian aviation sector. B737-800 Captain, demonstrating expertise in the practical application of human factors and aviation technology. Show less

New Zealand

Initial position of General Manager Airlines, role expanded to include General Aviation and Airworthiness. Responsible for safety oversight of airlines and commercial air operators, and aircraft maintenance, design and manufacturing organisations. Managing five diverse units with a total of 70+ staff and a group budget in excess of $8 million. Established professional relationships with a wide range of aviation stakeholders, and led a number of aviation safety seminars. Project Sponsor for… Show more Initial position of General Manager Airlines, role expanded to include General Aviation and Airworthiness. Responsible for safety oversight of airlines and commercial air operators, and aircraft maintenance, design and manufacturing organisations. Managing five diverse units with a total of 70+ staff and a group budget in excess of $8 million. Established professional relationships with a wide range of aviation stakeholders, and led a number of aviation safety seminars. Project Sponsor for several key CAA projects, including: Safety Management Systems (SMS), certification improvement, and the NZ Airspace and Air Navigation Plan. Show less

Canada

Responsible for ensuring the safe and effective flight operations for fleet of 23 aircraft including the A330, A319, A320, B757, and B767. Managing upwards of 260+ pilots, 12 Flight Dispatchers, and numerous support staff. Successfully negotiated a Pilot contract and Dispatcher contract with union representatives. Contributed to the effective implementation of SMS in Flight Operations. Worked closely with regulatory authorities including TCCA, FAA, UK CAA, and DGAC. Airbus A320 and A330… Show more Responsible for ensuring the safe and effective flight operations for fleet of 23 aircraft including the A330, A319, A320, B757, and B767. Managing upwards of 260+ pilots, 12 Flight Dispatchers, and numerous support staff. Successfully negotiated a Pilot contract and Dispatcher contract with union representatives. Contributed to the effective implementation of SMS in Flight Operations. Worked closely with regulatory authorities including TCCA, FAA, UK CAA, and DGAC. Airbus A320 and A330 Training Captain and Check Pilot (Flight Examiner). Developed and delivered Instructors Course and Check Pilot Course Show less

Education record

Executive education - Leading for Strategic Success

Education record

Executive education - Becoming a Leader of Leaders