As a field-based Customer Solutions Manager, I envisioned and delivered AWS solutions and programs to accelerate outcomes and drive product growth for Digitally Native customers.Conducted cloud maturity and financial assessments. Designed and delivered customized programs to ramp maturity and efficiency and strengthen the customer relationship.Managed AWS resources and investments to educate and incentivize a dedicated customer base that represented nearly $100M in annual revenue.

Empower the growth of Global Partners with Dell Technologies' solutions to enable Digital Transformation.

Champion WI businesses and Government by understanding customer needs and translating those needs into efficient technical strategies and solutions.

As a Systems Informaticist I evaluate, propose, design, and implement technical solutions and strategies for Wisconsin - Public Health as well as provide consulting to business partners in areas of technology, governance, contracting, shared services, and budgets.Led the design and implementation of a health-tailored integration messaging platform. Led internal and external application development projects and staff to manage software delivery for enterprise and mobile applications. Promoted and led agile develop transformation.

Provide technical architecture advice, guidance, and counsel to various State of Wisconsin agencies.Oversee and manage complex research and design efforts involving technical architecture, licensing, contract management, platforms, and statewide technology initiatives.Manage vendors and relationships. Craft, review, and consult for Request For Proposals and participate in contractual negotiations for Statewide Enterprise systems.Maintain, evaluate, and create new policies, procedures, and standards.

Design, implement, and maintain a 1000+ server virtual infrastructure.Participate in the architecture design and management of 2PB+ Storage Area Network.Assist in the creation, review, and implementation of customer-orientated services.Provide quality customer support services and consulting to agency partners.

Administer WI Health Services - Central Wisconsin Center's network services (File, Backup, Email, Client, and Security) and provide end-user support.