Michael Smith Email & Phone Number

A team will only be successful when the they have a firm understanding of their mission and their role in achieving that mission; a team will only achieve their mission when they build upon one another and focus on tomorrow.I am a vision-based leader with over five years of customer-centric experience in Sales, Service, and Operations. I have found success in showing individual contributors the big picture of their role and how one small step leads to a ripple effect. I drive communication between all employees on the ground and those behind the scenes in order to break down the why and the how behind a company's efficiency and ability to achieve results. I am able to quickly identify gaps in processes and individuals and provide solutions through coaching, educating, and optimizing systems to work for you. Through passion, compassion, and positivity I drive results that break targets and exceed expectations.