Ritesh Mishra Email & Phone Number

Pune, Maharashtra, India

•Managed IT security on behalf of clients reduce the impact of security incidents and system compromises and Experience with audit compliance activities.•Detecting security issues, creating incident management tickets, and ensuring timely resolutions.•Managed and monitored over 60 organizations networks for security incidents through platforms such as QRadar SIEM, CyGlass, Crowd strike Falcon, and Zerofox.•Configured and managed Cisco routers, switches, and firewalls to establish and maintain network connectivity.•Triaged various incidents for all managed organizations through the ServiceNow platform, to perform effective analysis and resolution.•Developed and maintained comprehensive documentation, including network diagrams, configurations, and standard operating procedures (SOPs).•Collaborated with cross-functional teams to implement network upgrades, system migrations, and technology refreshes.•Using the Service Now platform, I conducted incident triage for multiple managed organizations to facilitate•efficient analysis and resolution of issues.•Worked on Identity Management Solutions aligned to Service Now, Office 365 including Azure AD, Azure AD Connect, and AD FS.•Conducted analysis on captured user, computer, and network security events, in a near-real time environment, to determine security vulnerabilities, policy violations, and malicious behavior.•Implemented risk management framework for organizations, and developed affective strategy for continuous monitoring.•Developed secure guideline for cloud computing, worked on projects integrating IT governance controls in cloud computing.

Master'S Degree, Information Technology Security, 3.83

Bachelor'S Degree, Computer Engineering