Robert Nelson Email & Phone Number

Atlanta

Atlanta, Georgia, United States

Design and deliver customized communication and professional development programs in individual coaching sessions and group settings for US-based and international organizations.Maintained a 95% client retention rate by consistently delivering high-quality, tailored training solutions that exceed expectations and align with client objectives. Established long-term relationships with key clients through proactive communication, regular check-ins, and a deep understanding of their business needs and challenges. Implemented a client feedback loop system, gathering input after each project to identify areas for improvement and ensure ongoing client satisfaction and loyalty.

Atlanta, Georgia, United States

Managed logistics for the design and delivery of 7 tailored learning programs for diverse learners with the ADDIE model, including hybrid e-learning courses. Achieved over 80% survey response rates, leading to an overall effectiveness score of 4.9/5 and recognition from the university. Meticulously maintained records for learners and adhered to University guidelines for integrity. Chaired the DEI committee, leading over 12 team members across multiple campus locations, ultimately developing the charter for the group.

Greater Atlanta Area

Leveraged international admissions and recruitment expertise to identify diverse prospect pools and tailor sales programs that cater to a global clientele, managing a five-figure caseload and achieving YOY increases in several markets. Collaborated with cross-functional teams to increase retention and improve learner experience. Facilitated 100+ events for the Consul General of India in Atlanta, as well as the Ministry of Education of Abu Dhabi, and AMIDEAST / EducationUSA (US Department of State) offices in India, Senegal, Kenya, South Africa, Ghana, Egypt, Kazakhstan, Lebanon, Dubai & Abu Dhabi. Delivered presentations virtually and in person in both English and French. Reduced costs and spearheaded virtual delivery of presentations during the pandemic.

Atlanta, Ga

Taught Listening & Speaking, Reading, and Writing courses and onboarded new learners as TESOL instructor and engagement assistant.

Greater Atlanta Area

Community French as a foreign language (FLE). 70% working with adult learners, 30% elementary aged learners.

Atlanta, Ga

Facilitate community-based ESL courses for adult learners of all educational and economic backgrounds, primarily from Latin America.Special projects:+Taught ESL to a cohort of francophone MDs from West Africa on exchange with the CDC.+Facilitated 2 train-the-trainer seminars for ESL teachers.

Houston, Texas, United States

Supported a French language program for expatriate employees in the oil & gas industry.

Bachelor Of Arts - Ba, French Studies

Master Of Arts (M.A.), Applied Linguistics And Esl

Bachelor'S Of Music, Double Bass, Musicology

Diploma, French Language And Literature