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Rahul S. is listed as Senior Director of GenAI Powered Customer Advocacy Platform @ Albertsons Companies | Drive productivity gain by AI Chatbot and AI Voice Bot | Enterprise Transformation Leader | Strategy Development and Execution at Albertsons Companies, based in Plano, Texas, United States. AeroLeads shows a matched LinkedIn profile for Rahul S..
Rahul S. previously worked as Sr. Director of GenAI Powered Customer Advocacy Platform (AI Chatbot, AI Voice Bot & AI SMS) at Albertsons Companies and Senior Director of GenAI, LLM & Prompt Engineering at Albertsons Companies. Rahul S. holds Bachelor'S Degree, Computer Science from India.
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I am a Senior Director of GenAI, LLM and Prompt Engineering at Albertsons Companies, leading the enterprise-wide GenAI initiative, a strategic priority to leverage generative AI to gain competitive business advantage. With over 20 years of Fortune 500 and Big 4 management consulting experience, I have a proven track record of delivering innovative, scalable, and secure solutions for complex business challenges.My core competencies include transforming organizations from projects to products mindset, using cloud-native architecture, microservices, API, Docker, container, and cloud frameworks with event-driven and domain-driven design. I also have extensive experience in building and leading high-performing teams, managing large portfolios and budgets, and developing and executing strategy and vision. I am passionate about using the latest technologies, such as generative AI, LLM, Prompt Engineering, ChatGPT, OpenAI, GitHub Copilot, Gemini, Azure OpenAI, PaLM 2, and Llama 2, to enhance developer productivity and customer satisfaction. I hold multiple certifications in AI, architecture, DevOps, and cloud.
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Boise, Idaho, Us
Revolutionize customer service with a robust, customer-centric Enterprise GenAI platform. Empowering AI-driven chatbots, AI voice bots/assistants, and AI enabled SMS to deliver exceptional support experiences, drive productivity for call center agents and enhancing customer satisfaction and loyalty.
Boise, Idaho, Us
Leading the Enterprise-wide GenAI initiative, a strategic priority to leverage generative AI to gain competitive business advantage through the adoption of GenAI capabilities.
Boise, Idaho, Us
• Led CIO Strategic Initiative to transform DevOps journey to DevSecTestOps 2.0 Platform. Build a new platform from scratch which is secure from start, fully automated, fully integrated, resilient and easy to consume.• Onboarded 1500+ Applications on a single platform which accelerated Developers Productivity with single click end to end deployment to production in 1 hour.
As a Head of Engineering and DevSecTestOps, Responsible for Digital Transformation of entire Business Unit of major portfolio of Fortune 100.• Own the Digital Transformation and driving Software Delivery for the following:o Speed to deliveryo Reduce Cost of Ownershipo Increase Uptime and Availability• Led, managed, strategize and plan legacy modernization to the AZURE and AWS public cloud.• Drove CEO/CTO Vision & Product Strategy, Roadmap - Increased Business Revenue by 208%, Decreased IT Operating Cost by 43% for a large initiative of the multi-year program with international expansion.• Developed the Current State Architecture, Transition State Architecture and Target State Architecture to transform legacy applications residing at Data Centers to AZURE and AWS with a strategic guideline. • CIO Vision, Strategy, OKR and Portfolio Backlog – As a Product P&L owner, created a Vision, Strategy, Objective and Key Results (OKR) and Portfolio Backlog with EPIC’s that can be sponsored to achieve the highest value to the Enterprise and retail shoppers• Modernize Architecture: Created a Current State Architecture Diagram, Target State Architecture and Transition State Architecture which consists of decoupled architecture using Kafka, Microservices, Micro frontend, API, Integration Hub, and Data Layer for Analytics which can scale up/scale down automatically.
The client is one of the leading travel club memberships in the world. • Modernized Legacy footprint and eliminated key risks by moving to cloud hosting provider and Micro Services Architecture.• Help Scale UP the Platform Application Architecture to handle 2 million End Users across the Globe using Web and Mobile (iOS and Android) App.• Implemented Autoscaling, Serverless Architecture and reduced downtime and quality releases by 300%.• Take advantage of AZURE and AWS IaaS, PaaS, and SaaS to optimize cost, delivery, and process optimization.• Reduce the Product Development cost by leveraging onshore / offshore model and increase the Production Delivery by 500%.• Direct and lead development teams from project initiation through the delivery of final product.• Utilized Cloud well architected framework to help the organization decrease the cost by 63% within the first year of cloud adoption• Led, coached, and stand up DevSecOps teams to transfer from Legacy to Modernize framework.
Other employees you can reach at albertsonscompanies.com. View company contacts →
Brian Munger
Colleague at Albertsons CompaniesSan Francisco, California, United States
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Henrik Christensen
Colleague at Albertsons CompaniesChicago, Illinois, United States
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Chris Herrera
Colleague at Albertsons CompaniesFort Worth, Texas, United States
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Carrie Monroe
Colleague at Albertsons CompaniesSheridan, Wyoming, United States
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Jay Taylor
Colleague at Albertsons CompaniesEagle, Idaho, United States
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Dheeraj Panugatla
Colleague at Albertsons CompaniesCharlotte Metro, United States
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Yvonne Malino (Woldeab)
Colleague at Albertsons CompaniesTakoma Park, Maryland, United States
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Ganesh Kumar Khatravath
Colleague at Albertsons CompaniesProsper, Texas, United States
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Carla Moreira
Colleague at Albertsons CompaniesSan Francisco Bay Area, United States
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Mark Engel
Colleague at Albertsons CompaniesFort Worth, Texas, United States
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Quick answers generated from the profile data available on this page.
Rahul S. works for Albertsons Companies.
Rahul S. is listed as Senior Director of GenAI Powered Customer Advocacy Platform @ Albertsons Companies | Drive productivity gain by AI Chatbot and AI Voice Bot | Enterprise Transformation Leader | Strategy Development and Execution at Albertsons Companies.
Rahul S. is based in Plano, Texas, United States while working with Albertsons Companies.
Rahul S. has worked for Albertsons Companies, Fortune 200 Organization, One Of The Top Travel Company, Santander Consumer Usa, and Deloitte.
Rahul S.'s colleagues at Albertsons Companies include Brian Munger, Henrik Christensen, Chris Herrera, Carrie Monroe, and Jay Taylor.
You can use AeroLeads to view verified contact signals for Rahul S. at Albertsons Companies, including work email, phone, and LinkedIn data when available.
Rahul S. holds Bachelor'S Degree, Computer Science from India.
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