Fraud Analyst
Review accounts in a timely manner for concerns of fake business, family and friendly fraud, stolen identity, business impersonation, good merchant gone bad, collusion, stolen credit cards, BNPL, first party fraud, ACH and carding Formulate SQL queries in Snowflake to identify expansive fraudulent networks and detect instances where fraudulent entities circumvent risk mitigation protocols Work with engineering teams to test and improve accuracy of risk protocols Facilitate job-shadowing experiences for underperforming agents, with a proven track record of enhancing individuals performance metrics