Rob Leach Email & Phone Number

Saint Paul, Mn, Us

Minnesota, United States

Principal Engineers in Production Engineering have a wide remit of technical leadership responsibility. Additional SWAT and ad-hoc support span across all four pillars: Experience-Centric (embedded) Site-Reliability Engineering, Performance and Efficiency Engineering, Operations Center, and Developer Experience. Notable challenges met as Technical Lead for SLO Insights as Infrastructure: - Design simple and consistent reliability views for hundreds of applications - Zero-code… Show more Principal Engineers in Production Engineering have a wide remit of technical leadership responsibility. Additional SWAT and ad-hoc support span across all four pillars: Experience-Centric (embedded) Site-Reliability Engineering, Performance and Efficiency Engineering, Operations Center, and Developer Experience. Notable challenges met as Technical Lead for SLO Insights as Infrastructure: - Design simple and consistent reliability views for hundreds of applications - Zero-code (or libraries) experience achieved through multiple cross-org feature requests and cross-org pull requests - Integration via modern Micro Front-End (MFE) practices and traditional data-API into Service Management suite - Pioneering "better than average and percentile" impact detection - Architecture for high-volume (>1,000,000 tps) and low-volume (<1 tps) workloadsEngineering Leadership for Production Engineering - Research and trial of technical talent assessments through paired-programming challenges and modernization of take-home code challenge - Peer, junior, and cross-organization engineer mentoring - Be and build thought leadership through internal strategy papers, blog posts, and conferences. Support external facing conferences Show less

Founding member of Experience-Centric Site Reliability Engineering at Target. "POS Scantimes SRE" was tasked with making visible, protecting, and improving the guest experience the the "add to cart" portion of a visit. Target's modern, developer-focused, microservice architecture causes this experience to span dozens of application instances both at-store, in-cloud, and at-headquarters.Key technical deliveries: - Synthesized detailed documentation on the whole Experience… Show more Founding member of Experience-Centric Site Reliability Engineering at Target. "POS Scantimes SRE" was tasked with making visible, protecting, and improving the guest experience the the "add to cart" portion of a visit. Target's modern, developer-focused, microservice architecture causes this experience to span dozens of application instances both at-store, in-cloud, and at-headquarters.Key technical deliveries: - Synthesized detailed documentation on the whole Experience Flow(s) assigned - Live "weather map" (graph with nodes and edges) of all dependencies with realtime performance metrics overlay (numbers) and enrichment (coloring) - Delivered "SLOv1" suite for centralized reliability reporting of near-realtime metric data and user-entered queries. (Hundreds of applications with thousands of instance clusters in total.) Show less

Provided targeted data-driven tuning and improving of business applications as well as their supporting Cloud and Compute services. Results and examples of these engagements are shared with wider C&C audiences to support our always-learning community.

DevOps engineering for the high-scale multi-site Openstack cloud platform. Key Development (2019) AIR - Active Infrastructure Rebalancer. Unlocking $7M+ of computing hardware within the infrastructure.Operational responsibilities such as on-call rotation, incident response, incident handlingMonitoring modernization of private cloud platform in support of superior troubleshooting, incident response, and root-cause analysis.Partner within the larger… Show more DevOps engineering for the high-scale multi-site Openstack cloud platform. Key Development (2019) AIR - Active Infrastructure Rebalancer. Unlocking $7M+ of computing hardware within the infrastructure.Operational responsibilities such as on-call rotation, incident response, incident handlingMonitoring modernization of private cloud platform in support of superior troubleshooting, incident response, and root-cause analysis.Partner within the larger Infrastructure and Operations organization to improve efficiency and resilience of core service offerings.Empower Junior/Senior Cloud Engineers with custom tailored mentoring both in ad-hoc and regularly scheduled sessions.Provide targeted platform consulting outside the Infrastructure and Operations portfolio on a case-by-case basis. Show less

Minneapolis, Minnesota

• Provide technical expertise to the team. This includes the recommendation of solutions and the identification of risks.• Provide progress reports to leadership• Schedule and facilitate solution walkthroughs• Serve as a subject matter expert within the team• Work on continuous improvement projects within the team and mentor engineers as appropriate• Review requirements and functional specifications and provide feedback to the team Including participation/input to the… Show more • Provide technical expertise to the team. This includes the recommendation of solutions and the identification of risks.• Provide progress reports to leadership• Schedule and facilitate solution walkthroughs• Serve as a subject matter expert within the team• Work on continuous improvement projects within the team and mentor engineers as appropriate• Review requirements and functional specifications and provide feedback to the team Including participation/input to the requirements process.• Provide software and platform support, identify and provide bug fixes• Participate in sprint prioritization and quarterly goals Show less

Brooklyn Park, Mn

Operational Excellence - In-House Data-in-motion Framework • Led operations of a new, multi-component, at-scale pipeline solution under *continuous-development* - 500+ VMs at 95%+ uptime - 5 distinct sub-components - 3+ data types - 3 systems (test, stage, prod) - 250,000 Events Per Second; Billions per Day • Designed a modular pipeline system to support our massive height (250Keps) and width (50+ possible path-sections) - Developed… Show more Operational Excellence - In-House Data-in-motion Framework • Led operations of a new, multi-component, at-scale pipeline solution under *continuous-development* - 500+ VMs at 95%+ uptime - 5 distinct sub-components - 3+ data types - 3 systems (test, stage, prod) - 250,000 Events Per Second; Billions per Day • Designed a modular pipeline system to support our massive height (250Keps) and width (50+ possible path-sections) - Developed custom sizing tools for on-the-fly system scaling - Targeted development to close gaps in fleet management capabilities of enterprise services - Forged strategic relationships with Internal Enterprise Services teams (Cloud, Monitoring, Data, Messaging)Customer Empowerment - In-House Data-in-motion Developers • Fostered strong partnership patterns with Developer-Customers • "Data Librarian" has full access to alter all phases of the pipeline, without Operational concern • Provided a stable "Developer-owned" stack of 100+ VMs for a single developer - With little additional operations overhead (+minutes/day) • Partnered new sub-component launch in 4 days from prototype to productionMentoring and Team Development • Led Systems Thinking hands-on workshops to show pipeline behaviors (dice game) • Led operational process experiments with Network Sensor Operations (fresh-install kanban) • Championed and supported new leaders in the space. • Demonstrated new monitoring pipelines (Security Product Demos)Network Sensor Grid Monitoring • Replaced proprietary-vendor monitoring with a superior enterprise service offering • Raised transparency with all-new Customer-facing dashboards of Solution Status Show less

(Remote) Eden Prairie, Minnesota

Reporting to the Director of ACSS Capabilities • Identify and empower shadow developers across many lines of business. • Build business and technical frameworks for shadow projects to operate in concert with traditional large IT offers • Implement strategic proof-of-concept solutions • Collect, maintain, and advertise a portfolio of shadow tools. • Advise on the yearly requirements definitions for traditional, large, IT offers • Build mentoring culture through direct… Show more Reporting to the Director of ACSS Capabilities • Identify and empower shadow developers across many lines of business. • Build business and technical frameworks for shadow projects to operate in concert with traditional large IT offers • Implement strategic proof-of-concept solutions • Collect, maintain, and advertise a portfolio of shadow tools. • Advise on the yearly requirements definitions for traditional, large, IT offers • Build mentoring culture through direct and indirect mentoring of shadow developers, data owners, and internal customers • Coach and mentor Kepner-Tregoe Rational Process as KT Process Facilitator & Coach. Show less

Eden Prarie, Minnesota

Master ProSupport Engineer (L4) - Alternate Operating Systems (Oct 2013 - 2016) • Use technical ability to resolve highly complex issues for enterprise solutions • Coaches and mentors and provides guidance to employees to help them improve their technical skills • Provide technical assistance to help resolve issues relating to a variety of enterprise technologies • Research and reproduce technical issues using enterprise data center lab resources • Work with vendors’… Show more Master ProSupport Engineer (L4) - Alternate Operating Systems (Oct 2013 - 2016) • Use technical ability to resolve highly complex issues for enterprise solutions • Coaches and mentors and provides guidance to employees to help them improve their technical skills • Provide technical assistance to help resolve issues relating to a variety of enterprise technologies • Research and reproduce technical issues using enterprise data center lab resources • Work with vendors’ engineering group to provide solutions to complex issues • Develops and delivers training related to technical specialties • Prioritize projects, issues and tasksProject Lead - vMAGIC (Dec 2014 - 2016) • Thousands of hours to be saved through superior automation • Team of 9 contributors in 4 functional areas • Web-Tier / Data-Management / Analysis-Engine / Infrastructure • Centralized bug-tracking and source control • Cross-Organizational impact through Key Users across 10 external groups • Delivered on a Scalable and Highly Available infrastructure Mentoring (Jul 2014 - Present) • Delivered consistent 1-on-1 mentoring sessions with multiple Sr. Engineers (L3). • Ad-hoc mentoring sessions with Frontline(L2), Sr. (L3), and Peers (L4) • Major protege wins include promotion, internal project launches, and superior troubleshooting skill developmentAwards Earned • Significant Contributor (Gold) - Fly-Away Engagement - Led a technical customer-rescue team that addressed storage, virtualization, operating systems, and applications. • Top Performer (Bronze) - Certification Excellence in Red Hat Technologies Show less

Minnetonka, Mn

Continuation of prior engagements as Software Engineer at Siemens.Lead Integrator (2011-2013) Con Edison Smart Grid Project to the US DOE • Lowered costs, raised productivity through Virtualization. • Led multi-company secure web service testing simultaneously across all US time-zones. • TIBCO EMS, Hawk, PolicyManager/PolicyAgent, BusinessWorks, and many other technologies • Leveraged the Siemens Adapter Framework to integrate TIBCO and… Show more Continuation of prior engagements as Software Engineer at Siemens.Lead Integrator (2011-2013) Con Edison Smart Grid Project to the US DOE • Lowered costs, raised productivity through Virtualization. • Led multi-company secure web service testing simultaneously across all US time-zones. • TIBCO EMS, Hawk, PolicyManager/PolicyAgent, BusinessWorks, and many other technologies • Leveraged the Siemens Adapter Framework to integrate TIBCO and Spectrum Visualzation (VIS) • Targeted Automation TIBCO BusinessWorks build process in support of custom IBM Rational ClearCase processesMembership Chair (2013) Employee Resource Group NEXT Show less

Minnetonka, Minnesota

Systems Integration for PJM 2008-2011 Integrator - Shared Architecture (2009 - 2011) • Implemented code release system conforming to Development-Stage-Production • Released RCS and Rational ClearCase simultaneously both weekly and on-demand • Streamlined build process to one-click compile-deploy, changing hours to minutes • Supported Progress Sonic ESB/MQ 7.6 infrastructure. • Managed testers' daily execution system tests across… Show more Systems Integration for PJM 2008-2011 Integrator - Shared Architecture (2009 - 2011) • Implemented code release system conforming to Development-Stage-Production • Released RCS and Rational ClearCase simultaneously both weekly and on-demand • Streamlined build process to one-click compile-deploy, changing hours to minutes • Supported Progress Sonic ESB/MQ 7.6 infrastructure. • Managed testers' daily execution system tests across multiple environments • Trained internal and external administrators and technical users on Shared Architecture Integrator - SOA Messaging (2008 - 2011) • Siemens SOA integration for Development and Stage systems • Supported Progress Sonic ESB/MQ 7.6 infrastructure. • Integrated ESB interfaces across hundreds servers spanning 2 sites each in 3 environments • Designed/implemented configuration tool reducing files managed from thousands to one • Supported customer's SOA Integrators into Production • Trained internal and external Administrators and Developers on SOA implementationSystems Integration On-Site with ONCOR Electric Delivery 2006 - 2008 On-Site Support and Integration • Integration of a 100+ server, 5 site, 24x7x365 SCADA system • Delivered full hardware and software upgrade from in-house to customer site • Created and populated a user-driven knowledge base (Wiki) with 1000+ articles • Day-to-day defect/bug tracking, management, and resolution • Addressed Cisco-based Network Topology/Configuration Show less

• Worked with an extremely large, multi-language, multi-platform, source tree • Defect/Bug tracking, management, and resolution • Base product testing

• Research, Development, and Fabrication of Arcade Exact Controllers • Supported multiple product lines • Website (Support, Troubleshooting and Sales) • Internet Sales across the United States, Canada and Europe

B.S., Computer Science

Undergraduate in Computer Science, Interesting courses: Assembly deconstruction Artificial Intelligence I (Lisp) Artificial Intelligence.

Bachelor Of Science (Bs), Computer Science