Rob Mitchell Email & Phone Number

Greensboro, NC, US

Thomasville, N.C.

Greensboro/Winston-Salem, North Carolina Area

We offer competitively priced alternative to premise-based IP PBX solutions. There is never a long-term contract commitment. We earn your business every month! Our service allows you to fully outsource the cost and complexity of maintaining your own PBX—we maintain and upgrade the equipment, reducing your IT costs. We easily supports single or multi-site.

High Point, NC

Manage, Design, oversee implementation of technologies and processes for a 90 seat call center.Built call center form 10 seats to 90. I designed implemented and managed, inbound/outbound Asterisk phone system which integrated with a commercial dialer, lead distribution system, andCustom Developed CRMs. 95% of the technologies used were open source making.

Manage IT Services and Sales.

• TRAINING AND INTEGRATION SPECIALIST
• Responsible for installation of hardware/software systems, speciality systems, new software testing, scaling systems.
• Provide help desk support, training of customers, installation support and on-site management.
• Accountable for training of new and existing customers related to inventory management systems for poultry plants in the Continental United States, Canada, and Mexico.

• Managed ADSL installations for the Greater Asheboro area. Performed network integration, ADSL/customer PC/Network troubleshooting.
• Trained Sprint employees on Microsoft operating systems, multiple routers with LAN and WLAN technology, andtroubleshooting technique, as well as Sprint ADSL installation policy.
• Assisted Sprint Central Office personnel with frame wiring and line troubleshooting for ADSL and phone service.

• Provided ADSL, SDSL and Fractional T1 integration to customer LANs.
• Performed assistant network administrator duties for server collocation facilities.
• Managed router connections for Redback concentrator, CISCO routers and Copper Mountain concentrator.
• Developed and utilized installation procedures and management policies for ADSL product line.
• Designed and managed customer LANs while providing work station, NT and Exchange server administration, and end user support. T1 Integration for telephone and data networks.

- Maintained and crewed a UH-1N helicopter while performing E4 NCO duties; Honorable Discharge

Education record

Education record