Rob Murphy Email & Phone Number

Cleveland, OH, US

Redmond, Washington, United States

As the GM of Credit Services at 1stMILE, our objective is to achieve 1stMILE’s mission of bringing automotive shops & drivers back together by developing & implementing industry leading payment products & partnerships.

Cleveland, Ohio, United States

When you partner with Midtown Capital Advisors for your commercial real estate needs you can expect success through strategic vision, expert market analysis, and fostering strong relationships with clients, developers, and investors, guiding expansive portfolio growth.

• Drive the achievement of CFNA sales objectives with innovative payment products and features.
• Leverage industry standards, best practices, and external consulting services to develop and maintain a relevant and competitive payments product portfolio.
• Conceptualize strategic opportunities to enhance sales and improve BOSS engagement.
• Oversee the development and maintenance of third-party relationships with external payment partners and prospective vendor partners.
• Collaborate across all areas of the organization to enable progressive payments strategies to drive enterprise-wide profitability growth.
• Direct all aspects of product ownership, including customer journey, roadmaps, etc.

Cleveland/Akron, Ohio Area

• Allocated an annual credit card sales budget and sales promotion budget.
• Assumed direct oversight of field sales management, business development, and sales operations.
• Offered leadership, vision, and active coaching for 5 Field Sales Managers across the United States and 3 sales operations teammates.
• Devised and implemented effective sales strategies to drive nationwide sales staff toward achievement of company sales objectives.
• Evaluated sales results in comparison to goals; executed appropriate action to correct when necessary.
• Implemented business development strategies focused on retailers that help drive strategic growth, vision, and objectives of the business within defined risk parameters.

• Developed and executed product/business plans to address market opportunities; ensured alignment with key sales channels within the auto/mobility industry.
• Prospected and qualified potential partnerships with industry leaders and innovators to expand CFNA’s services and acceptance footprint.
• Drove the completion of initiatives to mature the CFNA payments platform infrastructure and support the enterprise (including Bridgestone).
• Supervised the development of competitive products to drive and maintain CFNA relevance to the account holder.
• Collaborated with leaders across BSAM business units to create and implement payment solutions.
• Facilitated the achievement of internal business development and innovation opportunities from cultivation through delivery initiation.

Cleveland/Akron, Ohio Area

• Enforced CFNA sales objectives in the assigned geographic territory.
• Promoted CFNA’s products and services to existing and prospective clients (merchants) through a relationship and consultative-based approach.
• Bridged communications with C-level executives to secure new business and influence the growth of CFNA tender-share within existing accounts.
• Cultivated and maintained business relationships with current and prospective clients, as well as key field partners, to meet/exceed new business and market share objectives.
• Facilitated on-site strategy and planning meetings with clients’ leadership teams to grow CFNA tender share; developed and implemented Quarterly Sales Action plans.
• Liaised with internal marketing teams and other relevant COE stakeholders to devise employee and consumer incentives to drive credit card sales growth.

Bachelor Of Arts - Ba, Communication And Media Studies

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Executive Education

Real Estate