Worked independently to manage the implementation and ongoing development of the Amerigroup brand, retention and community strategies.Represented AMERIGROUP by participating in committees of significant community organizations to increase awareness of the company.Conducted presentations and performed other activities in an effort to increase health plan awareness and maintained and established positive relationships with providers, community and faith based organizations.Facilitated the collaboration of individuals, groups, social service agencies and other community organizations in educational and outreach activities.Managed community outreach initiatives to include health information that promoted healthy lifestyles, and information that provided culturally and linguistically appropriate health education.Identified opportunities to coordinate special events and presentations. Worked with a team to schedule, set-up, staff and break down events.

Served as Team Leader to a group of eight account managers responsible for recruiting volunteer blood donors.Organized, planned and executed blood donor recognition events for community, corporate and student blood donors.Developed new business by following up with interested parties, resulting in the formation of new accounts.Interfaced with community, business and educational organizations to create and maintain positive relationships. Developed corrective plans for underperforming accounts, and measured the results.

Recruited, trained, assigned and supervised volunteers to work with emotionally disturbed adolescents. Increased volunteer base by 200 people within the first 2 years.Developed guidelines and recruited members for Community Advisory CommitteeConducted media relations, including writing newsletters and press releases.Contributed articles for Connections, the JBFCS newsletter and FYI & I, the JBFCS e-newsletter.Responsible for community outreach and special events.

Served as official Agency liaison with community boards, local neighborhood providers, neighborhood associations and public and elected officials.Assisted in the development of proposals and grant contracts.Developed and distributed agency brochures, journal advertisements and event flyers.Designed Agency website.Wrote, edited and published in-house newsletter.Conceptualized and developed materials for a permanent agency exhibit.Organized special events.

Facilitated applications for industrial support, grants, contracts and philanthropic funding, including budgets.Prepared progress reports for granting agencies, pharmaceutical companies and philanthropic funding sources.Monitored research fund balances, reporting deficits and potential problems.

Developed course syllabus: "Topics in Current Labor-Management Relations."Covered subject matter that included collective bargaining and its alternatives, labor law, dispute resolution, pension systems and social insurance.Led class discussions, and graded student's papers.

Represented Council member at community activities and meetings, including community planning and school boards.Coordinated office publicity and promotion through press releases and newsletters.Advised Council member on legislative and community policy.

Chiefly responsible for the union's political activities in support of candidates for elective office.Registered New York State Lobbyist.Developed and implemented a year-round voter registration program.Represented union by serving on committees and attending community meetings.Local 1199; Prepared for contract negotiations, including wage and salary surveys and analyses and costing out of contracts.Helped members with problems covered in union contracts.Oversaw computerization of department's functions.