Waterfield Tech provides customer engagement solutions to organizations worldwide. From strategic consulting and product development to implementation and management, Waterfield Tech offers expertise on every technology and platform across the entire contact center operation. With thousands of successful deployments across a variety of major industries, Waterfield Tech’s solutions can increase efficiency and effectiveness across all channels of communication.

Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX Cloud™ is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience.

RingCentral, Inc. (NYSE: RNG) is a global provider of cloud enterprise unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows. RingCentral is a leader in the 2019 Gartner Magic Quadrant for Unified Communications as a Service Worldwide for the third consecutive year. RingCentral is headquartered in Belmont, Calif.

Engaging with Aspect customers to ensure their success and satisfaction with Aspect, and helping them create their total Customer Experience vision.

For businesses, more than ever before, customer service is an enterprise-wide endeavor. Aspect provides the tools and services to coordinate customer-facing activities across the front and back office, optimizing business processes and managing personnel. And thanks to the smart use and preservation of CRM and interaction data across channels, when that human touch is needed to resolve an issue, the right people with the right skill are on hand, without missing a beat. It enables our customers to route questions to answers and deliver a truly re-imagined customer experience. It’s what Aspect does.Aspect’s contact center, self-service and workforce solutions work together to deliver better outcomes for those on either side of the conversation.Our approach makes the engagement technologies consumers prefer (text, chat and social) fundamental and harmonious to the overall customer experience. It also lets consumers do more for themselves through self-service solutions that address the preference for text as a simple and central entry point to the entire customer experience, which results in intelligent, two-way automated conversations powered by natural language understanding.AWARDS:FY11 Q2 New Business Development Specialist of the QuarterFY11 Q3 New Business Development Specialist of the QuarterFY12 Q2 New Business Development Specialist of the QuarterFY14 Q4 SVP Special Recognition Award--achieved 484% of Q4 quotaFY14 President's Club Qualifier--achieved 162% of FY14 annual quota

Built and maintained business to business relationships, and provided solutions based consultive sales of Oracle software. My primary focus was Database, Business Intelligence, and Data Security.

Sales and recruiting responsibilities for a small technical staffing company, with a concentration on placing software engineering professionals.