Robert Benigno Email & Phone Number
@planview.com
7 phones found area 925, 530, and 510
LinkedIn matched
Who is Robert Benigno? Overview
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Robert Benigno is listed as Director Customer Experience at Planview, a company with 1692 employees, based in Ontario, California, United States. AeroLeads shows a work email signal at planview.com, phone signal with area code 925, 530, 510, and a matched LinkedIn profile for Robert Benigno.
Robert Benigno previously worked as Director, Global Support Operations at Planview and Customer Care Manager at Planview, Inc.. Robert Benigno holds Bachelor Of Science (Bsc) from University Of California, Davis.
Email format at Planview
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AeroLeads found 1 current-domain work email signal for Robert Benigno. Compare company email patterns before reaching out.
About Robert Benigno
Dependable, organized, and able to work in a fast-paced environment. Technical Support Ninja by heart versed in the arts of escalations and customer service. Utilizing my years of training and discipline protecting CSAT, strategic planning, team management, project management, Salesforce administration, SQL queries, and system integrations to drive organizational efficiency and customer satisfaction.When I am not trying to save the world one customer at a time or ensuring internal company needs are met, I enjoy creating a healthy and positive outlook on life by fishing, playing basketball, volunteering in a church group, meditating on a video game, and going on wild (but safe) family adventures with my wife and three daughters. “If you don’t like the hand that fate’s dealt you, fight for a new one!” — Naruto Uzumaki
Listed skills include Technical Support, Customer Service, Servers, Virtualization, and 32 others.
Robert Benigno's current company
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Robert Benigno work experience
A career timeline built from the work history available for this profile.
Director, Global Support Operations
Current
Customer Care Manager
Sr. Technical Support Engineer
Technical Support Specializing in Integrations:Cloud Application Support, Escalations, Integrations, Salesforce, JIRA, Sharepoint, Box, ExcelPowerpoint, SSO, Bi Reporting, Scrum Master Certification
Sr. Technical Support Engineer
Technical Support Specializing in Integrations:Cloud Application Support, Escalations, Integrations, Salesforce, JIRA, Sharepoint, Box, ExcelPowerpoint, SSO, Bi Reporting, Scrum Master Certification
Principal Technical Support Engineer
- Efficiently and tactfully manage escalations and provide expert Level 2 and 3 support for Flexnet Manager for Engineering Application, a software license usage and optimization Reporting tool
- Provide deep product technical knowledge and low level troubleshooting using phone, webex, and email
- Carefully organize and coordinate phone and WebEx conferences with all stakeholders to discuss complex issues and situations and act as a liaison between the customer and the company
- Log cases, enhancements and bugs using local CRM systems such as Salesforce and JIRA
- Take “hands on” approach to technical support from initial call to final resolution
- Volunteered to cover after hour support cell phone coverage
Senior Technical Support Engineer
- Efficiently and tactfully manage escalations and provide expert Level 2 and 3 support
- Provide deep product technical knowledge and low level troubleshooting using phone, webex, and email
- Carefully organize and coordinate phone and WebEx conferences with all stakeholders to discuss complex issues and situations and act as a liaison between the customer and the company
- Log cases, enhancements and bugs using local CRM systems such as Salesforce and JIRA
- Take “hands on” approach to technical support from initial call to final resolution
- Volunteered to cover after hour support cell phone coverage
Senior Support Engineer
- Provide Level 2 support for Flexnet Manager For Engineering Application
- Create and manage cases through various CRM systems such as Pivotal, Service Now, CFS and Salesforce
- Create and approve Knowledge Base Articles
- Create Virtual and Physical test environments
- Test and reproduce customer issues
- Open bugs and enhancement
Technical Support
- Provide technical support to customers on different platforms for various Acresso Software such as Flexnet Publisher, Flexnet Operations On Demand, Flexnet Manager
- Assigned as Lab Administrator Assistant
- Perform general maintenance on lab servers with multi-platforms and OS
- Carry out general tasks such as build new test servers, reformat hard drive, and install new OS and other application
- Reconfigure network information
- Rearrange and organize support computer lab
Colleagues at Planview
Other employees you can reach at planview.com. View company contacts for 1692 employees →
Taiwan San
Colleague at PlanviewAustin, Texas, United States, United States
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SD
Sarah Demel
Colleague at PlanviewAustin, Texas, United States, United States
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MC
Mo Cherri
Colleague at PlanviewUnited Kingdom, United Kingdom
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HA
Hanaar A.
Colleague at PlanviewAustin, Texas, United States, United States
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DE
Derrick Ellingson
Colleague at PlanviewCollingwood, Ontario, Canada, Canada
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JR
John R Deleon
Colleague at PlanviewAustin, Texas, United States, United States
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EO
Erman Ozturk
Colleague at PlanviewAntibes, Provence-Alpes-Côte d'Azur, France, France
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RN
Ryan Nugent
Colleague at PlanviewDenver, Colorado, United States, United States
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JN
Julie Nguyen
Colleague at PlanviewAustin, Texas Metropolitan Area, United States
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JO
James Otis
Colleague at PlanviewNew York City Metropolitan Area, United States
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Robert Benigno education
Bachelor Of Science (Bsc)
Education record
Frequently asked questions about Robert Benigno
Quick answers generated from the profile data available on this page.
What company does Robert Benigno work for?
Robert Benigno works for Planview.
What is Robert Benigno's role at Planview?
Robert Benigno is listed as Director Customer Experience at Planview.
What is Robert Benigno's email address?
AeroLeads has found 1 work email signal at @planview.com for Robert Benigno at Planview.
What is Robert Benigno's phone number?
AeroLeads has found 7 phone signal(s) with area code 925, 530, 510 for Robert Benigno at Planview.
Where is Robert Benigno based?
Robert Benigno is based in Ontario, California, United States while working with Planview.
What companies has Robert Benigno worked for?
Robert Benigno has worked for Planview, Planview, Inc., Clarizen, Flexera Software, and Acresso Software.
Who are Robert Benigno's colleagues at Planview?
Robert Benigno's colleagues at Planview include Taiwan San, Sarah Demel, Mo Cherri, Hanaar A., and Derrick Ellingson.
How can I contact Robert Benigno?
You can use AeroLeads to view verified contact signals for Robert Benigno at Planview, including work email, phone, and LinkedIn data when available.
What schools did Robert Benigno attend?
Robert Benigno holds Bachelor Of Science (Bsc) from University Of California, Davis.
What skills is Robert Benigno known for?
Robert Benigno is listed with skills including Technical Support, Customer Service, Servers, Virtualization, Operating Systems, Cloud Computing, Training, and Networking.
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