Robert Bourne Email & Phone Number

Raleigh, North Carolina, United States

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Syncfusion is the enterprise technology partner of choice for software development, delivering a broad range of web, mobile, and desktop controls coupled with a service-oriented approach throughout the entire application lifecycle. Syncfusion has established itself as the trusted partner worldwide for use in mission-critical applications. Founded in 2001 and headquartered in Research Triangle Park, N.C., Syncfusion has more than 12,000 customers, including large financial institutions, Fortune… Show more Syncfusion is the enterprise technology partner of choice for software development, delivering a broad range of web, mobile, and desktop controls coupled with a service-oriented approach throughout the entire application lifecycle. Syncfusion has established itself as the trusted partner worldwide for use in mission-critical applications. Founded in 2001 and headquartered in Research Triangle Park, N.C., Syncfusion has more than 12,000 customers, including large financial institutions, Fortune 100 companies, and global IT consultancies. Show less

Raleigh-Durham, North Carolina Area

Responsible for driving the small to medium size business team to achieve all key performance objectives in the district. Responsible for financial, budget, and sales reporting. Maintains knowledge of company and market promotional elements. Develop, assign and monitor sales goals for retail personnel and provide ongoing training to keep employees informed of new products, services and procedures.Develop, train and coach SMB Sales Specialists to produce desired high performance results.… Show more Responsible for driving the small to medium size business team to achieve all key performance objectives in the district. Responsible for financial, budget, and sales reporting. Maintains knowledge of company and market promotional elements. Develop, assign and monitor sales goals for retail personnel and provide ongoing training to keep employees informed of new products, services and procedures.Develop, train and coach SMB Sales Specialists to produce desired high performance results. Make decisions regarding hiring, promotion, and disciplinary actions. Assess individuals and team performance and initiate developmental plans to narrow competency gaps. Identify and implement customer retention tools for retail district. Ensure that SMB customers and prospective customers are treated with the highest levels of courtesy and professionalism. Resolve customer complaints in a timely and empathetic manner.Remain current on all wireless products and services, industry and competitive trends, and reinforce findings with the team. Show less

Greater New York City Area , Raleigh, Nc

Responsible for recruiting , hiring , coaching , and developing a high performance team of future leaders. Actively balanced the business by implementing strategies and action plans. Worked towards creating a partnership across channels for customer growth and retention. Responsible for up to 16 direct reports to asses performance monthly. Created a culture conducive to high end morale, productivity , and customer experience.