Robert Bowman Email & Phone Number

Los Angeles, Ca, Us

Greater Los Angeles Area

Greater Los Angeles Area

Orange County, California Area

Canoga Park, Ca

Oversee product strategy and roadmap for HigherGround a leading supplier of best-in-class recording and evaluation tools for the public safety and critical communications marketSelect, implement, and maintain HigherGround corporate website including integrations with 3rd party XML data providers for dynamic display of trade show calendar.Recognized within the 9-1-1 industry as a technology expert, providing quarterly reports of the current market landscape, and internally provide competitive overviews of primary competitors.Represent HigherGround within NENA i3 standards committee meetings as well as attend and participate in NENA Industry Collaboration Events (ICE) to ensure compatibility with complimentary NG9-1-1 solutions.Review, select and implement open source CRM platform SugarCRM. After initial deployment, I designed a custom interface which synchronizes proprietary ticketing data to CRM account records using PHP, MySQL, and Windows Batch files.

Greater Los Angeles Area

Evaluate and implement Marketing Automation suite Pardot for use in lead nurturing and scoring website visitors into prospective clients.Hands-on collateral development of both print and digital media including brochures, case studies, website, email marketing, sell-sheets, and battle cards. Create and manage an online database of request for proposal (RFP) questions and standard responses, as well as support and project manage the response to proposals to address complex technical requirements identified in government contracts.Storyboard, Direct, and edited video case study, as well as developed supporting presentation “Evaluating, Selecting and Purchasing NG9-1-1 Voice and Radio Solutions” as presented at National Public Safety tradeshow.Represent HigherGround at industry trade shows, annual partner conference, and NENA/APCO committees as the product expert for HigherGround solutions.Responsible for “Voice of the Customer” initiative including documentation and implementation of product solutions geared towards ensuring long-term value.