Robert Canavan Email & Phone Number

South Shields, GB

Newcastle Upon Tyne, England, United Kingdom

Newcastle Upon Tyne, United Kingdom

Newcastle Upon Tyne, United Kingdom

QA is the UK’s leading technology and business services training business, with over 30 years’ experience in the industry. QA has a portfolio of 1,500 courses across technology, project management and leadership, delivering over 600,000 days training last year.QAA launched in 2009 and has helped employers recruit and train over 10,000 young people into new.

Newcastle Upon Tyne, United Kingdom

My job looks at business IT needs, providing consultancy options to promote growth, provide connectivity information and IT support to SMB's (UK only)Knowledge I.T solutions consist of -Cloud Computing Services - Public Private or Hybrid.VirtualisationData Centre - ISO 9001 & ISO 27001 standards (Information Security Management System)IP Voice.

Newcastle Upon Tyne, United Kingdom

• Providing customer services with product advice on integrated appliances ranging from Multifunction ovens, coffee machines, American fridge freezers and more.Cashing up duties, setting up deliveries of appliances.
• Targets – have to be achieved on a daily, monthly and yearly basis
• Customer Service skills – meeting customer’s needs, pricing competitors, product knowledge, attention to detail and dealing with products for commercial use
• Communication skills – Listening to customer complaints, Detailed log book of faults on appliances, internal and external phone calls and co-operation amongst colleagues

South Shields

• Performing an IT Consultation within an organisation and assessing the efficiency of that system. The Consultancy options included-
• A prototype Database that could act as a backup system for the Gym member’s details and to find particular members who were near to an end of their payment plan.
• Website containing member’s details on renewal of their membership online using SQL statements via PHPmyAdmin.Tasks included -
• Analysis of organisation
• Risk Assessments
• Feasibility Study

Bachelor Of Science (Bsc) Hons, Business Information Management

Research Paper topic: cyber bullying effects on education and social impact on students. areas included- psychological effects on.

Education record