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Robert Castro Email & Phone Number
Sr technical support
at
Anthology Inc
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Sr technical support
Location
College Station-Bryan Area, United States
Company size
Who is Robert Castro? Overview
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Quick answer
Robert Castro is listed as Sr technical support at Anthology Inc, a with 4850 employees, based in College Station-Bryan Area, United States. AeroLeads shows a matched LinkedIn profile for Robert Castro.
Robert Castro previously worked as Chief Technology Officer / Co-Owner at Dog-Eared Publishing and End User Support Technician II at Texas A&M University. Robert Castro holds Bachelor Of Science - Bs, Information Technology from Southern New Hampshire University.
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Email format at Anthology Inc
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Anthology Inc
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Profile bio
About Robert Castro
Robert Castro is a Sr technical support at Anthology Inc.
Current workplace
Robert Castro's current company
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Anthology Inc
9 roles
Robert Castro work experience
A career timeline built from the work history available for this profile.
Chief Technology Officer / Co-Owner
Current
Dog-Eared Publishing
Sep 2022 - Present
End User Support Technician Ii
- Provided comprehensive IT support, including desktops, laptops, printers, and networking.- Managed Active Directory and SCCM, with experience in device reimaging.- Efficiently closed first-level tickets using ServiceNow.
Oct 2021 - Jan 2023
Campus Technician End User Support Specialist Ii
- Maintained technology infrastructure for K-8 and High School campuses.- Distributed and serviced computers for over 1600 students and 200 staff members.- Oversaw smartboard and peripheral support for classrooms and maintained campus printers.- Managed server maintenance and network upkeep.- Received the CIO 100 Award for excellence in IT
Aug 2020 - Aug 2021
Tier 2 Apple Support Representative
- Provided technical support for Mac OS and iOS devices, handling 10-30 calls daily.- Collaborated with multiple departments to resolve customer issues and ensure client satisfaction.
Jul 2019 - Aug 2020
Technical Support Representative
- Supported various clients, including military bases, hotels, and airlines.- Resolved connectivity issues for a range of devices.- Assisted customers via phone calls (60-90 per day), chats (60-90 per day), and email.
Feb 2015 - May 2019
Customer Service Associate
- Provided support and information to health insurance customers and professionals.- Consistently exceeded average handling time requirements and quality expectations.
Jan 2011 - Dec 2015
Technical Sales Support Manager
- Progressed from Level I Technician to running the helpdesk and then becoming the call center manager.- Delivered hardware and software support, handled sales, and managed updates using Windows CE.- Built strong customer relationships that contributed to increased company sales.- Responsible for hiring, training, and overseeing call center staff.
Jan 2005 - Dec 2010
Level Ii Support Technician/Trainer
- Worked in a call center, troubleshooting internet connectivity, providing hardware support, and resolving billing issues.- Handled 75 to 200 calls daily.- Managed floor technicians' productivity and assisted with escalation calls and new hire training.
Jan 2000 - Dec 2004
Team & coworkers
Colleagues at Anthology Inc
Other employees you can reach at anthologyinc.com. View company contacts for 4850 employees →
CD
Chris Dunbar
Colleague at Anthology IncBuffalo-Niagara Falls Area, United States
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VI
Vincent Irudayaraj
Colleague at Anthology IncChennai, Tamil Nadu, India
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MH
Mogveera Harshitha Manjunath
Colleague at Anthology IncBengaluru, Karnataka, India
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MS
Mohammed Shah Faisal Khan
Colleague at Anthology IncBengaluru, Karnataka, India
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JG
Juliana García Cárdenas
Colleague at Anthology IncBogota, D.C., Capital District, Colombia
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AM
Aura Muñoz
Colleague at Anthology IncBogotá D.C. Metropolitan Area, Colombia
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CP
Carolina Pinzón Rodríguez
Colleague at Anthology IncBogota, D.C., Capital District, Colombia
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PK
Pavan Kumar
Colleague at Anthology IncBettiah, Bihar, India
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HG
Hugo Godoy
Colleague at Anthology IncProvincia De Santiago, Santiago Metropolitan Region, Chile
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RT
Ryan Tabb
Colleague at Anthology IncNew Port Richey, Florida, United States
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Chris Dunbar
Colleague at Anthology IncBuffalo-Niagara Falls Area, United States
View →
VI
Vincent Irudayaraj
Colleague at Anthology IncChennai, Tamil Nadu, India
View →
MH
Mogveera Harshitha Manjunath
Colleague at Anthology IncBengaluru, Karnataka, India
View →
MS
Mohammed Shah Faisal Khan
Colleague at Anthology IncBengaluru, Karnataka, India
View →
JG
Juliana García Cárdenas
Colleague at Anthology IncBogota, D.C., Capital District, Colombia
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AM
Aura Muñoz
Colleague at Anthology IncBogotá D.C. Metropolitan Area, Colombia
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CP
Carolina Pinzón Rodríguez
Colleague at Anthology IncBogota, D.C., Capital District, Colombia
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PK
Pavan Kumar
Colleague at Anthology IncBettiah, Bihar, India
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HG
Hugo Godoy
Colleague at Anthology IncProvincia De Santiago, Santiago Metropolitan Region, Chile
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RT
Ryan Tabb
Colleague at Anthology IncNew Port Richey, Florida, United States
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4 education records
Robert Castro education
Bachelor Of Science - Bs, Information Technology
Associate Of Science - As, Information Technology
High School Diploma
Bachelor Of Science - Bs
FAQ
Frequently asked questions about Robert Castro
Quick answers generated from the profile data available on this page.
What company does Robert Castro work for?
Robert Castro works for Anthology Inc.
What is Robert Castro's role at Anthology Inc?
Robert Castro is listed as Sr technical support at Anthology Inc.
Where is Robert Castro based?
Robert Castro is based in College Station-Bryan Area, United States while working with Anthology Inc.
What companies has Robert Castro worked for?
Robert Castro has worked for Anthology Inc, Dog-Eared Publishing, Texas A&M University, International Leadership Of Texas, and Transcom Usa.
Who are Robert Castro's colleagues at Anthology Inc?
Robert Castro's colleagues at Anthology Inc include Chris Dunbar, Vincent Irudayaraj, Mogveera Harshitha Manjunath, Mohammed Shah Faisal Khan, and Juliana García Cárdenas.
How can I contact Robert Castro?
You can use AeroLeads to view verified contact signals for Robert Castro at Anthology Inc, including work email, phone, and LinkedIn data when available.
What schools did Robert Castro attend?
Robert Castro holds Bachelor Of Science - Bs, Information Technology from Southern New Hampshire University.
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