Robert Choate Email & Phone Number

Sykesville, MD, US

Silver Spring, Maryland, United States

Silver Spring, MD

Provide level I and II support to both residential and business customersTroubleshoot both dynamic and static IP configurationsWork with customers on the telephone and through remote access systems, to isolate/resolve problems with the equipment at a customer locationTrack customer histories through our ticketing system to track, analyze, and permanentyl.

Baltimore, Maryland Area

Act as initial point of contact for the firm Information Technology Team, receiving requests for supportGather and log incoming support request, resolution, status, and follow-up information into support tracking systemProvide first and second level support to troubleshoot and resolve issuesEnsure that issues are handled expediently and with a focus on.

Owings Mills

Conducts face-to-face or personal interviews, telephone interviews and e-mail correspondence to identify high school and adult student prospects to determine their educational needs, concerns and interests. Responsible for facilitating orientation and Registration day activities.Closely assists and mentors students through the Admissions process. Ensures.

Windsor Mill, Maryland

Sterling, VA

Associate'S Degree, Network And System Administration/Administrator, A+

Bachelor Of Arts (Ba), English, B-

Activities and Societies: Gymkana