Same duties as "Team Member," but with the additional duties of training new hires and supervising small shift teams (3-4 people).

Front desk duties, including answering telephone calls, forwarding calls and taking messages, and answering routine questions. General customer service and most maintenance of arcade games. Coordinating all kids' birthday party bookings, confirming details of said parties with customers by phone, and organizing the information acquired.

Helped develop the Fall 2014 issue, primarily with selection of fiction submissions and copyediting, but also with some limited design input.

Taught less-experienced Scouts skills for camping and merit badges.