Robert Davidson Email & Phone Number

San Rafael, CA

• Provide support to merchants regarding their credit card transactions.
• Provide Training for employees to help merchants with their annual PCI-DSS questionnaires.
• Help merchant with their annual PCI requirements and if necessary quarterly scan set up.
• Bach up Tech support in trouble shooting terminal problems.

San Francisco Bay Area

• Call Center Representative: provide phone support to client’s customers to verify data and to ensure client’s and customer’s needs were met;
• Data Entry: input data into client’s proprietary systems, proofread for accuracy and create spreadsheets using Excel with the data provided.

Oakland, CA

• Maintain tracking Database of proposals that lets management see all the stats for each proposal, how the company compares and what savings were offered.
• Record Coordinator for mid market sales department of closed files under HIPPA rules.
• Input scenarios requested by sells team to show how we compare to competitor pricing and to offer different options to our client for cost savings.
• Trained new and existing employees on the proper methods of inputting proposal into system.