Robert Dunn Email & Phone Number

Dallas/Fort Worth Area

Provides administrative and clerical support specifically related to supply chain and procurement department activities. Maintains files, logs, records of invoices, purchase orders and other related documentation. Maintains information on computer systems. Assists in expediting orders. May assist buyers in contacting vendors to obtain prices and schedule delivery dates. May develop and maintain resources for assigned commodity items. Prepares standard requests for quotation.Prepare correspondence, arrange meetings, arrange meeting rooms, file records, make photocopies. Prepare PowerPoint slide presentations, involving technical data, for the Director, Global Quality. Develop and update spreadsheets used for tracking such data as overall QA performance and performance of the QA section, RDR/CATS, QMS and RSP activities.Respond to internal and customer inquires and escalated issues regarding delivery times and the status of shipments and orders so that inquiries are dealt with promptly and accurately.Contact shipping agencies, transport companies, and/or customers to verify order and delivery information.

Dallas/Fort Worth Area

• Efficiently work with all Company staff in the dispensing charging, ordering and stock of applicable parts, materials and supplies. • Performs receiving and shipping of parts materials and supplies • Maintains and files appropriate records• Complies with Company policies and procedures • Maintains warehouse area in a safe clean and orderly manner • Shipping and receiving of A/C components expendable material and A/C tooling systems-wide.• Pulls material and transfers to support line maintenance • Conduct cycle counts on inventory and audits of controlled material and other inventory functions.

Dallas/Fort Worth Area

• Maintains communication with operational departments to assure timely departure of all American Airline flights.• Plans and Update late changes, optimize gate utilization impact, maintains current weather displays, monitor arrival frequencies and monitor and control clearance of arriving and departing flights.• Keep track of flight progress and delay information of all flights within assigned complex.• Complete necessary documentation in SABRE star records, update FIDS monitors, revise ETA’s and ETD’s, inputs ACARS information into SABRE. • Rerouted customer’s reservations and issued vouchers during days that affected the operation due to weather, maintenance, and flight crew issues.• Served customers in a courteous, effective, friendly and professional manner.• Provided assistance to distressed passengers during irregular operations. • Handled large cash transactions as well as maintained a daily bank balance of $1,500.00 for ticket counter daily sales.

Irving Texas

• Ensure full complement of crew members for all scheduled and non-scheduled flights.• Reroutes/ reschedules crewmembers as a result of irregular operations, mechanical, weather, sick calls, crew legalities in compliance with all applicable policies and procedures and update SABRE system accordingly. • Secures hotel accommodations for crew members during irregular operations on short notice.• Books airline reservation for deadheading crewmembers and books jump seats for FAA and positive space personnel. • Prepares various reports on crewmember sick calls, irregularities, and other daily operational information.• Ensure the highest level of safety by inspecting safety equipment and demonstrating safety procedures and verifying passenger compliance with safety regulations throughout all stages of flights.• Certified on CRJ 63/65 passenger seater aircraft with dual class service as well as EMB 140/145 regional jet 45-50 passenger seat aircraft

Greater Chicago Area

• Managed over 400+ Flight Attendants and Pilots.• Handled all Performance and Attendance meetings with Flight Attendants with Union Representation.• Handled all Unemployment Calls and Hearings on behalf of company.• Provided assistance with probable cause for drug/alcohol cases and testing.• Certified on EMB 145/135 passenger seater aircraft with single class service.• Provided care to passengers who required special assistance, including unaccompanied minors and passengers with disabilities

Greater Philadelphia Area

• Checked in passengers for flights.• Assisted in restocking of kiosk machines/ technical errors.• Delivered and built general declaration packets for outbound international flights.