Rob Dunn Email & Phone Number

Sydney, NSW, AU

Sydney, NSW, AU

Sydney, NSW, AU

• Driving advancement in engagement and rewards for Westpac's 7m everyday banking customers
• Leading development of Westpac's everyday banking digital features and experiences
• Implementing Agile work mindset, methodology and tools within the Everday Banking division

North Sydney, New South Wales, AU

• Framing of Volt Bank’s Business Architecture and capability development roadmap
• Implementation of Volt’s business architecture, customer experience & service design, automation and integration, throughout the customer lifecycle
• Implementation of 8 key enterprise systems, including Salesforce, AWS and Temenos
• Established and managed Volt's Customer Care, Payment Operations, Fraud Operations & Operational Excellence capabilities
• Design and operationalisation of over 200 automated and assisted enterprise and customer support Operational processes

Sydney, NSW, AU

• Recipient of the 2017 'AGSM Global Reach Scholarship’
• Merit List for Academic Excellence
• President of the AGSM Innovation and Entrepreneurship Club
• Exchange completed at The Wharton School, University of Pennsylvania

Sydney, NSW, AU

• Investor within early-stage technology investment fund.
• Early-stage venture investment opportunity assessment, due diligence and deal completion
• Conducted due diligence and completion of investment deals ranging from $500k to $8m
• Compiled detailed industry insights analysis and reporting supporting investment fund modelling and strategy

Sydney, New South Wales, AU

• The AMP New Ventures team lead AMP's corporate venture capital activities. Job Scope and Tasks
• Led identification of ~400 deals, conducted secondary screening of and detailed due diligence reviews
• Ran due diligence and completion of investment deals and follow-on investments
• Oversaw ongoing support and analysis of portfolio companies
• Managed portfolio and fund analysis, including compilation of financial models and legal documents for new ESVCLP (early-stage venture capital limited partnership)

Sydney, New South Wales, AU

Travelling Europe, England and South East Asia. Fantastic friends, memories and thousands of kilometres covered by car, bus, train, boat, plane, tuk-tuk and of course by foot.

Sydney, NSW, AU

• MoneyBrilliant is a Fintech startup simplifying finances. An online hub, MoneyBrilliant gives users a 360 view of their finances and instant insight into their spending in one, easy place.Job Scope and Tasks:
• Brokered business commercialisation opportunities
• Developed and implemented organisational strategy and culture plan, and financial modelling and performance metrics systems, supporting business growth and further investment
• Completed key customer learning and product development projects, and implemented design thinking and Agile methodology

Sydney, New South Wales, AU

• Human Centred Design (HCD) is a way of effecting customer-centric innovation and change within a business. Job Scope and Tasks:Human Centred Design (HCD) is a way of effecting customer-centric innovation and change.
• Led major design program for AMP Bett3r account, guiding and aligning multiple cross functional areas, including Product, Credit, IT, Operations, Sales and Finance
• Trained as a qualified human centred design (HCD) practitioner at Boston’s Continuum Innovation offices
• Conducted customer interview programs and led creation of minimum viable products (MVP)
• Banking specialist responsible for ensuring resolution of technical and regulatory challenges

Sydney, New South Wales, AU

• Developed and implemented Lean process initiatives, to improve efficiency of AMP Banks $14bn mortgage book
• Directed implementation of enhanced automation and assurance activities for critical risk and control processes, systems and procedures
• Managed relationships with material operational business partners, including Westpac, NextGen and First Mortgage Services

Sydney, New South Wales, AU

• Drove delivery of audit assignments and oversaw team of auditors
• Managed analysis and improvement of divisional risk management and control assurance processes
• Built and maintained key business stakeholder relationships, communicating audit matters at formal Board and Risk Committee meetings

GB

• Commencing as an undergraduate trainee at PwC, I completed my undergraduate Business degree and CA postgraduate qualification whilst completing full-time work.Job Scope and Tasks:
• Management of a portfolio of Financial Assurance projects for Insurance and Banking client engagements
• Led delivery of audit engagements and managed team of auditors
• Technical accounting and compliance auditing of APRA Basel requirements, Banking Act and ASIC / AFSL regulations

Master Of Business Administration - Mba, Legal And Financial Aspects Of Venture

Master Of Business Administration (Mba), Finance, Strategic Management

Graduate Diploma, Chartered Accounting

Bachelor'S Degree, Business (Major In Accounting And Finance)