• Managed Active Directory for accounts, security group creations, maintenance and compliance• Created security documentation and operational procedures in accordance with corporate security guidelines and directives• Interpreted, evaluated, resolved complex security compliance issues and IT access requests• Monitored and resolved IT incidents and escalated as needed• Provided support for security monitoring, reporting, metrics and compliance pertaining to company security… Show more • Managed Active Directory for accounts, security group creations, maintenance and compliance• Created security documentation and operational procedures in accordance with corporate security guidelines and directives• Interpreted, evaluated, resolved complex security compliance issues and IT access requests• Monitored and resolved IT incidents and escalated as needed• Provided support for security monitoring, reporting, metrics and compliance pertaining to company security audits• Provided complex security access resolution and changes including creation or modification of groups, various software and directories• Served as a liaison between technical staff, management, users, and vendors regarding service requests, usage, standards, security, and other IAM/PAM matters• Responsible for e-mail administration including mailbox and distribution groups Show less

• Provided support for security monitoring and compliance pertaining to company audits• Managed Active Directory for accounts, security group creations, maintenance and compliance• Created security documentation and operational procedures including personnel training• Installed, configured, and updated software applications and resolved tickets per best practices • Monitored, evaluated, resolved security incidents and escalated as needed• Focused on DoD/NIST level security… Show more • Provided support for security monitoring and compliance pertaining to company audits• Managed Active Directory for accounts, security group creations, maintenance and compliance• Created security documentation and operational procedures including personnel training• Installed, configured, and updated software applications and resolved tickets per best practices • Monitored, evaluated, resolved security incidents and escalated as needed• Focused on DoD/NIST level security scanning and compliance on Windows servers and desktops• VMware Administrator responsible for updates including creation and maintenance of servers • Performed installations and upgrades to Windows servers and desktops• Directed and coordinated upgrade/update projects per company policy Show less

• Senior Security Domain Administrator for DOC and all correction facilities in the state• Provided support for Active Directory, various security applications to customers of all levels• Provided training and development to local network administrators• Troubleshoot security permissions, application issues related to (AD) network accounts and e-mail • Developed and documented instructions relating to DOC security procedures• Researched and resolved complex technical issues… Show more • Senior Security Domain Administrator for DOC and all correction facilities in the state• Provided support for Active Directory, various security applications to customers of all levels• Provided training and development to local network administrators• Troubleshoot security permissions, application issues related to (AD) network accounts and e-mail • Developed and documented instructions relating to DOC security procedures• Researched and resolved complex technical issues related to network and e-mail accounts• Handled educational domain account security and creation for all state institutions• Accomplished multiple projects to satisfactory completion including state LAB Audits• Managed all DOC computer investigations relating to e-mail, internet and PC activities Show less

• Managed company all network servers and workstations • Provided network and application product support to customers and field service engineers• Troubleshoot Active Directory, security and technical issues related to network, PCs and laptops • Developed, tested, and documented instructions relating to product upgrade deployment• Researched, resolved and documented complex technical issues encountered on all IT systems• Administered Mitel phone system plus voicemail… Show more • Managed company all network servers and workstations • Provided network and application product support to customers and field service engineers• Troubleshoot Active Directory, security and technical issues related to network, PCs and laptops • Developed, tested, and documented instructions relating to product upgrade deployment• Researched, resolved and documented complex technical issues encountered on all IT systems• Administered Mitel phone system plus voicemail, hardware maintenance and upgrades• Managed multiple projects to satisfactory completion• Excellent communication skills, written and oral Show less

• Managed all network servers and workstations for the entire company• Responsible for all security, virus detection, prevention and patching• Set-up and configured back-up system and disaster recovery including UPS system• Administered all Microsoft Exchange accounts for end users• Daily Trouble shooting of PC/laptops and networking issues • Responsible for all hardware and software maintenance and security issues• Database administrator on Syteline for the… Show more • Managed all network servers and workstations for the entire company• Responsible for all security, virus detection, prevention and patching• Set-up and configured back-up system and disaster recovery including UPS system• Administered all Microsoft Exchange accounts for end users• Daily Trouble shooting of PC/laptops and networking issues • Responsible for all hardware and software maintenance and security issues• Database administrator on Syteline for the manufacturing unit• Managed data planning, advising for hardware, software, and peripheral needs • Empathetic listener and responsive to customer needs and requests Show less