Robert Gant Email & Phone Number

Charlotte, Nc

Currently engaged as a Program Integration Manager at a large financial services institution. This role involves project oversight responsibilities for three workstreams related to a return to office initiative. The focus of the program is to build a hybrid working environment (blending in office/remote working), establish office safety protocols, and coordinate the phased return of associates to domestic and international offices following the Covid 19 pandemic.

Charlotte, North Carolina Area

Leading a project at a major financial institution, planning and managing all aspects of an LOB Compliance Program implementation. The role involves working directly with a major Line of Business to design and implement solutions, manage LOB specific risks, issues, key decisions and dependencies in collaboration with a broader program within the institution's Risk and Compliance Group.

Charlotte, North Carolina Area

Lead projects related to: • Delivering changes to a financial institution’s enterprise wide Compliance Policy. This project included monitoring progress and completion of revisions to policy requirements; coordinating identification of people, process and technology impacts and implications of the policy changes; collaborating with enterprise communications and learning teams to develop messaging and training to broad based constituencies • Managing program and project functions and tasks related to establishing a new data repository for a bank’s Financial Crimes Technology Group. Lead project efforts to source data from multiple customer transaction systems of record and consolidate into a single data repository; the project enabled identification, monitoring, and investigation of potential financial crime activities. Developed and delivered recommendations and updates to senior bank leaders and managed project financials

Charlotte, Nc

• Acted as Program Manager for a multi-phased program within a leading bank’s Wholesale Credit program; the work content consisted of a Current Assessment, Target State Design, and the Plan-Design-Build of the initial subset of recommended functionality: o Lead program efforts to integrate and deliver business requirements for the target state recommendations. This phase included analysis of data integration and reporting processes on Corporate structures and entities; Bank relationships, products, support teams, risk and exception monitoring o In the second phase and upon approval of a subset of the full functionality, I acted as the Project Manager to execute on the plan-design-build functions for a cross functional credit monitoring function of wholesale (large corporate entity) credit products.

Charlotte, North Carolina Area

• Participated in development of Strong Risk Management program at a major financial institution in support of regulatory oversight requirements o Established structured Risk Management processes across several Mortgage operating units o Developed and integrated Process Maps, Failure Modes and Effects Analyses, Control Plans and Data Collection processes to yield an elevated and consistent monitoring program.

Charlotte, North Carolina Area

•Program Lead in two Community Bank business and operational evaluations, including bank acquisitions.* Designed and implemented modified, streamlined Consumer Mortgage Sales and Fulfillment operations. Reduced fte, increased efficiencies, and improved cycle times. * Lead current environment analysis, target design, associate/customer impact and risk analyses, customer communication and associate training design activities. Will result in common policies, procedures, roles/responsibilities across the two companies

Charlotte, North Carolina Area

•Lead strategic program effort to replace numerous aging technologies and establish a single claims platform across multiple consumer product types (including ATM, Debit, ACH, On Line Bill Pay, Check, Credit products) and Claim types (Fraud and Non Fraud).

Charlotte, North Carolina Area

•Lead program efforts on enterprise Claims assessment to address people, process, and technology enhancements to improve the customer experience across Fraud and non-Fraud claim processes.•Established Program Management Office and Business Governance processes and routines; coordinated Merrill Lynch Assessment efforts; lead site strategy assessments (all Claims) •Lead Card Operations Hoshin development team and Litigation Support teams

Charlotte, North Carolina Area

•Program Lead for Marketing, Supply Chain Management, and Corporate Workplace activities•Lead cross functional team in current environment assessment, target environment design, and implementation planning for combined US Trust/Bank of America Marketing groups

Charlotte, North Carolina Area

• Led Compliance, Operations and Brand Risk, Supply Chain, and Associate Recognition programs •Successfully designed and implemented operational risk and compliance programs within the company’s Global Marketing and Corporate Affairs divisions. •Established executive management routines and risk identification/escalation/management processes•Managed the successful enterprise Marketing agency transition to new agency

Charlotte, North Carolina Area

Partnered with Consumer Products Executive as the Program Lead in all transition planning and execution efforts for the Mortgage, Credit and Debit Card, ATM, Consumer Deposits Groups* Successfully deployed mortgage platform to 5000 associates in 1500 Banking Centers* Successfully completed consumer product selection, pricing modifications, customer and associate communications, system/process modifications and deployment, issue resolution.* Managed business expectations and acted as the “voice of the business” to Transition execution teams and the “voice of transition” to Executive Leadership.

Charlotte, North Carolina Area

Managed various functional groups (approx 500 fte total) and related business and project activities across the Mortgage Company •Projects: Acted as business executive for project teams (approximately 300 fte ) engaged in over 100 projects annually including process enhancements and site openings/consolidations. •Successfully led program to develop and deliver company’s new front-end mortgage application, and subsequent training/deployment enterprise wide banking centers and users •Lead cross functional program efforts to establish an internal Vendor Management company – included site selection, infrastructure, people, process, and technology requirements•Technology: acted as business executive for Technology Support teams (approximately 150 fte) providing level 1 and level 2 technology support across the Mortgage Group•Resonsible for Mortgage Enterprise Transitions; Mortgage Compliance, MIS Reporting, and