Robert Hatton Email & Phone Number

✅ SNAPSHOTOperationally counsel, train, and support 30 plus FullSpeed Automotive franchised brands. Build and foster franchise relationships to strengthen their commitment to the brand, ensure compliance with all operational standards, and increase overall growth. Develop and lead marketing initiatives to enhance the company’s value proposition. ✅ KEY DELIVERABLE▪️ Increased store footprint by double-digits (in ’21) to support the company’s growth strategy.

✅ SNAPSHOTProvided clients with insightful and industry-relevant data backed by rigorous analysis, deep sector expertise, and maintaining a continuous assessment of the evolving automotive retail market landscape to make sound business decisions.✅ KEY DELIVERABLE ▪️ Revived a struggling automotive aftermarket company. Saw a 50% bounce in overall sales, doubled in profits and put in place a fully trained new market leader.

Greater Chicago Area

✅ SNAPSHOT Spurred growth and encouraged an inventive workforce pursuing creative growth channels to regain business viability post-bankruptcy. Spearheaded visionary strategic planning for all aspects of corporate operations from concept to final field execution. Developed business metrics, established processes, and heavy coaching to drive goal attainment. Collaborated internally and sought out external stakeholders to challenge the status quo, explore new ventures, and optimize existing… Show more ✅ SNAPSHOT Spurred growth and encouraged an inventive workforce pursuing creative growth channels to regain business viability post-bankruptcy. Spearheaded visionary strategic planning for all aspects of corporate operations from concept to final field execution. Developed business metrics, established processes, and heavy coaching to drive goal attainment. Collaborated internally and sought out external stakeholders to challenge the status quo, explore new ventures, and optimize existing structures. ✅ KEY DELIVERABLE▪️ Optimized supply chain by reducing product delivery times (7 to 1-2 days) and freight costs by strategically leveraging existing vendor networks and contract negotiations to get products quicker without added delivery costs. Show less

Greater Chicago Area

✅ SNAPSHOTDirected regional operations with full P/L operational accountability powering $257M in sales, profits, and customer service improvement through 1:1 mentorship at the district management level to inspire store-level action. Served as the change manager behind staffing and sales/service reorganization to revitalize the region. Crafted actionable district business plans with hands-on involvement in execution and continuous improvements. ✅ KEY DELIVERABLE▪️ Transformed… Show more ✅ SNAPSHOTDirected regional operations with full P/L operational accountability powering $257M in sales, profits, and customer service improvement through 1:1 mentorship at the district management level to inspire store-level action. Served as the change manager behind staffing and sales/service reorganization to revitalize the region. Crafted actionable district business plans with hands-on involvement in execution and continuous improvements. ✅ KEY DELIVERABLE▪️ Transformed a low-performing region into a top-ranked one for profits via aggressive rebuild efforts: hiring virtually all new talent and developing district and store management teams to maximize performance. Show less

Greater Chicago Area

✅ SNAPSHOTRestructured the commercial sales organization and restored sales and profitability to the commercial and fleet business. Rebuilt a national team of commercial account managers and created a customer-focused compensation plan.✅ KEY DELIVERABLE▪️ Overhauled commercial field team operational structure and selling process to spur a 25% sales spike and restore profitability.

Greater Chicago Area

✅ SNAPSHOTOversaw purchasing and inventory management of all merchandise and equipment. Negotiated all vendor contracts for Sears Automotive and Kmart Automotive.✅ KEY DELIVERABLE▪️ Created and launched a local purchase initiative across all nationwide locations, improving profit by $8M annually and establishing a model with no inventory cost and same-day express delivery to store locations.

Greater Chicago Area

✅ SNAPSHOTHelmed operations for a $600M nationwide auto service business, drove sales growth and expanded market share. Invigorated business development efforts by guiding big-picture vision for Sears’ auto service sales while creating and carrying out the business plans necessary to actuate corporate vision. Integrated merchandising and operations functions to capture new and optimize existing business. Impacted corporate and store levels due to control over service offerings, pricing… Show more ✅ SNAPSHOTHelmed operations for a $600M nationwide auto service business, drove sales growth and expanded market share. Invigorated business development efforts by guiding big-picture vision for Sears’ auto service sales while creating and carrying out the business plans necessary to actuate corporate vision. Integrated merchandising and operations functions to capture new and optimize existing business. Impacted corporate and store levels due to control over service offerings, pricing, and buying.✅ KEY DELIVERABLE▪️ Created a shop fee program for nationwide locations working through state agencies to improve overall profitability by $5M in year one and $7.5M over 2 years. The shop fee program was the largest profit single improvement project in Sears Holding. Show less

Greater Chicago Area

✅ SNAPSHOTOversaw over 3 progressively larger territories: Midwest, then North Central and ultimately, Southern Region. Recruited, hired, and trained new District Managers while maintaining close contact with all employees to maximize regional success. Led 15-21 District Managers to execute business strategy. Ensured stores maintained a competitive edge via continuously assessing the evolving automotive retail market landscape.✅ KEY DELIVERABLE ▪️ Earned recognition for… Show more ✅ SNAPSHOTOversaw over 3 progressively larger territories: Midwest, then North Central and ultimately, Southern Region. Recruited, hired, and trained new District Managers while maintaining close contact with all employees to maximize regional success. Led 15-21 District Managers to execute business strategy. Ensured stores maintained a competitive edge via continuously assessing the evolving automotive retail market landscape.✅ KEY DELIVERABLE ▪️ Earned recognition for leading each region to be a top performer nationwide regarding profitability and scorecard ratings. Show less