Robert Hatton Email & Phone Number

Denver, Colorado, United States

• Managed ERP projects and implementation of Financial and Work Management software on site and remote.• Defined project deliverables, set project expectations, agreed statement of work, prepared project plan utilizing ClickUp software and internal methodology.• Maintained plan throughout project lifecycle.• Created and maintained project standards applying best practices to enhance the client’s implementation and long-term efficiency of the system being implemented.• Organized and controlled data conversion, phasing this over the life-cycle of the project to remove bottleneck at go live, resulting in reducing workload and stress from project team members.• Managed product installation, system configuration and client application training.• Established rapport and strong working relationship with clients.• Created project risk analysis tool to identify and highlight key challenges for the implementation minimizing future project corrections.• Negotiated at all levels of client management, including presenting to commissioners and boards, as and when required.

Denver, Colorado, United States

• Managed internal and external software development requests for multiple modules of software.• Accurately ascertained with clients their enhancement requirements. • Designed and created specifications for Financials and Work/Asset Management software modules, including case examples.• Organized software development teams to program software to tight time schedules.• Defined common objectives to enhance the efficiency of the Development team.• Provided Upper Management analysis of development teams’ progress and work schedules.

Denver, Colorado, United States

• Demonstrated and sold Innoprise and CitySuite software to clients across the western United States region.• Arranged and carried out software demonstrations and presentations to multiple prospects. • For successful sales, organized succinct transfer to implementation team for implementation.

Denver, Colorado, United States

• Managing ERP projects and implementation of Financial and Work Management software.

Birmingham U.K.

• Remote project management for successful ERP Property Management implementation.• Structured project deliverables setting project goals and timelines.• Organized project team utilizing in-house implementation methodology.• Oversaw product installation, system configuration and client application training adhering to, and meeting tight project deadlines.• Maintained project budget and cost control.

Chico, California Area

Onsite and remote project management of ONESolution ERP software implementations for municipal entities at city and county level for Financial, Work Management and Mobile applications for both Premise and Cloud installations to over $1.2 million budgets.• Managing Financial ERP Project implementations.• Planned implementation project from commencement to close.• Sourced appropriate team members to implement to in-house methodology. • Negotiated realistic project timelines with client stakeholders and company upper management.• Held regular project presentations showing progress and project cost to budget analysis.• Adhered to project budget and timelines ensuring milestone deliverables are met.• Established a close working relationship with client management and end users.• Tasked with client retainage and project resurrection for other stalled projects.

Broomfield, Colorado Usa

(Harris Computer Systems bought out Innoprise Software)Managed Finance and Payroll Implementation teams. Coordinated software development with direct input to Financial software design and structure. Maintained department 12 month rolling implementation forecast. Reported and monitored consultant utilization; devised innovative ideas to increase utilization; designed cloud SaaS sales and implementation offerings; collaborated with sales teams ensuring accuracy of RFP’s and contracts. • Provided effective client liaison and communication for new implementations and migrations.• Accurately ascertained client’s requirements and organized all facets of the project including application and technical operations ensuring solid foundation for implementation and ensuring no need for re-engineering later in the project.• Created and standardized detailed project plans in MS Project to acknowledged implementation methodology. This incorporated regular project status reporting and controls ensuring project to come in on time and within budget. Project plan was successfully used and delegated to team. • Devised client testing plans by creating template test scripts and scenarios thereby ensuring successful implementations and cost effective implementations.• Held implementation and stakeholder meetings; managed change control including resolving client issues and software enhancement requests.• Implemented all aspects of Financials software including General Ledger, Accounts Payable, Purchasing, Inventory, Fixed Assets, and Accounts Receivable.

Broomfield, Colorado Usa

• Managed all aspects of Finance software implementations from inception through configuration, to client training, testing and to successful go-lives.• Implemented Financials software including General Ledger, Accounts Payable, Purchasing, Inventory Fixed Assets and Accounts Receivable.• Raised MS Project plans based on client’s requirements after thorough gap analysis.• Created comprehensive enhancement specifications for advancing the Financials software.

Bicester, Oxfordshire, Uk

Assigned to multiple engagements for Project Managing and Implementing JD Edwards software in the U.K., Europe, and Australia. Functioned as a Project Manager, Lead Consultant, and often sole consultant for a wide variety of projects from blue chip industry to governmental implementations.• Responsible for implementation and training of JD Edwards Financial and Real Estate Management application software. • Maintained knowledge for each successive release of the JD Edwards software. • Interviewed business and technical leaders to gather and clarify business requirements. • Developed project plans using a combination of methodologies and software including MS Project. • Coordinated project plans with cost and budget analysis in order to deliver on time and within budget. • Operated recognized JD Edwards implementation methodology and training schedules tailoring to client’s requirements and timescales. • Analyzed client business in order to raise work and process flows for evaluation. Identified where improvements and cost savings could be made and raised proposals for these. Implemented standard software incorporating “best practice” and most cost-effective solutions. Identified any custom software requirements when necessary and at client’s request. Wrote technical specifications for software development and tested solutions to ensure correct operation prior to deployment to end user. Created and maintained a SOX-compliant audit trail.•Taught standard software classes and developed modified courses upon evaluation of client’s needs. For custom client’s training requirements, expanded on existing training material or where necessary produced own manuals and training packs. Provided training via a variety of methods including classroom, phone and web link. Provided feedback on training comprehension to users and management.• Adhered documentation to British Standard 5750 and ISO 9000.

Reading, United Kingdom

• Implementing and training on JD Edwards Accounting and Real Estate Management modules. • Maintained skill set through multiple software updates and major software developments in both World and OneWorld. • Involved with 12 projects worldwide (UK, France and Australia). • Implementing software, training users and colleagues. • Raising both internal documentation for technical software corrections and external documents, manuals and User guides for clients.

Stokenchurch, Buckinghamshire, Uk

• Promoted to Senior Customer Support Consultant in reflection of JD Edwards software product knowledge and operational performance. • Handled telephone calls from clients with software issues. • Investigated issues and where necessary replicated the client’s issue in order to resolve the call. • Proposed resolutions ensuring successful solution to client’s problems. • For software faults found and proven by testing, raised technical specifications in order for Developers to fix the issues. • Trained and passed knowledge onto other team members.

Valuation & Estate Management

Acca Ii, Accounting Acca

Attained Level II ACCA Accounting Qualification.