Robert Hellman Email & Phone Number

Springfield, Il

• Spearheaded and led the multiyear strategic planning, development, training, execution and corresponding successful go -live of a prodigious Cerner Revenue Cycle implementation; integrated Cerner’s clinical and financial applications into Cerner’s Electronic Medical Record (EMR).• Served as the driving force and operational leader for long-term cross-functional coordination efforts to optimize financial yields of a fully integrated clinical and financial patient health information system.• Directed the Patient Financial Services, Patient Access, and a Physician CBO comprising 125 providers and a matrix relationship with external facilities to safeguard an effective operation. • Consistently compelled major performance accomplishments including reducing and sustaining days in Accounts Receivable (A/R) at ~40, achieving call abandonment of 2%, and maintaining dad debt under 1%.• Analyzed key performance indicators and industry trends, driving organizational success and preserving denials and third-party underpayments at less than 1% while the industry benchmark for medical billing denials is 2% for hospitals.• Championed a more conducive and comprehensible patient billing process, redesigning an outmoded standard and rebuilding the product line approach to enhance customer satisfaction and experience.

Memphis, Tn

• Oversaw and directed the revenue cycle management (RCM) of six major hospitals, leveraging financial capabilities and healthcare insight to establish expectations and safeguard mission-alignment. • Cultivated, built, and maintained key business and industry relationships, augmenting avenues for growth and growing the organizational network to drive patient and partner satisfaction. • Successfully Implemented first managed care payment variance identification and tracking system designed to monitor and identify underpayments; resulted in substantial recoveries.• Commenced the integration for the system’s first automated Medicare bad debt logs, producing a positive Medicare settlement of more than $10M after retroactive application. • Coordinated with several internal stakeholders during the charge master restructure, reviewing contractual requirements and ancillary obligations to safeguard compliance and increase net reimbursement.

Memphis, Tn

• Directed the operational functions for all financial areas, Engineering, Information Services, and Material Management by prioritizing entrepreneurial and joint venture endeavors to increase market share and compel long-term organizational success. • Coordinated with the executive board and an external fiscal institution, spearheading the reconstituting of the five-year financial plan to sustain the “A” bond rating and aptly navigating an evolving market. • Successfully completed the major acquisition and asset transfer of ownership from St. Joseph to Baptist, assuming responsibility and ownership for the strategic financial direction of the merger. • Led major achievements including the management of pension assets ranked in the 10th percentile, instituting an enterprise-wide incentive pay program, and completing the purchase of an adjacent Home Health and converting it to a hospital-based facility. • Effectively staff the hospital in the 25th percentile and secured medical supply expenses in the 25th percentile by comparison with industry benchmarks to deliver a major competitive advantage. • Refocused efforts toward the outstanding Disproportionate Share appeal issues which resulted in a reversal and subsequent retrospective reinstatement; successfully increased cash position several million.

Memphis, Tn

Bachelor Of Business Administration - Bba, Accounting

Master Of Business Administration - Mba