Robert Hill Email & Phone Number

Omaha, Nebraska, United States

Omaha, Nebraska

Provided support for application running on RHEL6 and RHEL7 Linux to troubleshoot and resolve issues reported both by clients and colleagues. Interfaced with testers, developers, and external teams to ensure remediation. Provided 24x7 support with periodic application monitoring as per on-call rotation.Planned and executed application maintenance tasks, including code deployments, configuration changes, and application validation after maintenance performed by external teams. Utilized and improved existing Chef framework to manage server and application configuration.Developed and implemented enhancements to alerting, code deployment tooling, and other various internal tools used by the department to achieve consistency in the execution of maintenance.Extensively documented common departmental procedures and maintenance tasks and trained new personnel as to their execution. Mentored junior team members, especially concerning Chef development.

Omaha, Ne

Provide support for core financial data processing platform stack running on OpenVMS, investigating issues with core platform as well as GUI front-ends. Escalate to vendor support as necessary. Provide 24x7 support as per on-call rotation.Perform daily, monthly, and yearly processing tasks associated with core data processing platform to assist other departments. Evaluate processes and provide improvements to existing procedures to enhance efficiency. Document routine tasks to establish consistency and stability of departmental performance.Upgrade to new releases of core data processing platform as they become available from vendor. Coordinate regression testing with other departments to ensure release stability before upgrade.Coordinated project with vendor to encrypt operating system and data disks to provide increased security in case of data theft. Advocate for best practices with regards to data security and system stability.Coordinated project with vendor to upgrade underlying database software for core data processing platform to provide enhanced performance and reliability.

Greater Omaha Area

Beta-tested the KVM-based Red Hat Enterprise Virtualization IaaS product by installing and configuring the software, designing tests of its functionality and documenting the results of those tests.Extensively involved in the project to implement RHEV as a virtualization solution, performing installation, testing, configuration and troubleshooting of various versions of the RHEV product.Migrated the DEA server inventory system from failing, legacy hardware and operating system to a Xen virtual server, provided improvements to its database and information-gathering systems, and helped other teams configure their systems to reflect the change.Configured Samba on legacy (HP-UX) production servers to work with the UP-designed failover framework.Helped deploy remote syslog configurations across Linux environment to aggregate logs and help diagnose similar problems across many servers.Provided reporting improvements to the Perl-based Unix Security Remediation system and leveraged them to help that team decrease the number of security policy violations from over 2 million to under 700,000 instances.