Robert Huss Email & Phone Number

Lake Forest, Ca

Job Responsibilities:> Manage internal engineering teams and external vendors throughout software definition, development, integration, test, and release.> Maintain overall responsibility for passenger experience throughout the duration of a flight.> Support program teams and Sales Managers to define Airline specific products and services.> Manage software and media updates per customer specifications, ensure on time delivery and adhering to detailed requirements.> Work with customer support to ensure customer satisfaction for both Airlines and passengers overall IFE experience.Key Accomplishments:> Managed the interactive/UI code and media release of the companies first release of eFX (aircraft narrow body) system for Continental/United Airlines.> Managed the interactive/UI code release of the companies first release of eX2 (wide body) system for Cathay Pacific Airways.> Implement standardization of template driven software on multiple Airlines.

Tustin, Ca

Job Responsibilities:> Work with Hardware Program Managers to ensure that Airlines custom software definition is developed and maintained on schedule and per Airline customers contracts and requirements.> In conjunction with Program Managers, Content/Marketing Managers, provide customer demonstrations that relay the most effective means to utilize specified products. > Work closely with OEM’s and customers (Airline and Business Aviation) in development of present and future interactive product lines to ensure that all specifications and requirements meet customer expectations.> Host on-site customer meetings for new development of custom software. Explain and review design, look and feel, software product customization, etc.> With Customer Support Engineers and Field Service Technicians, make certain that all software related issues in the field are remedied in a timely manner.Key Accomplishments:> Successfully and continually work closely with customers of the following Airlines to implement new programs: QANTAS, Singapore Airlines, ANA, JAL, Cathay Pacific, British Airways, Air France, etc.> Worked directly with Qantas to developed, design, and maintain Airshow Network and Live News service for QANTAS NWIS system. > Developed and produced a total entertainment solution for Korean Airlines.> Managed software development for new connecting gate program for ANA and successfully met all requirements/milestones specified by the customer. > Oversaw Project Management profit center which brought in over $500,000 in custom software revenue (FY 2004 - $200,000 above goal) with a team of just 3 employees. The efforts of this group greatly attributed to the $40 Million in Airline Hardware sales.> Main software point of contact for Airshow products at WAEA 2003 and 2004 international trade shows for IFE. Hosted customer visits and provided product demonstrations.

Tustin, Ca

Job Responsibilities:> Intranet Lead for Software Production.> Creation and design of GUI interfaces for multiple product lines.> Design of Marketing Materials, brochures, website (HTML), Icons.> Software Configuration for Airline and Corporate Aviation customers. Still graphics, Animations, Compositing.Lead design team for collateral of the following: Airlines: ANA, JAL, QANTAS, Singapore Airlines, China Airlines, Finnair, Condor, Austrian Air, British Airways, Delta, Air Canada, Cathay Pacific, American Airlines, United, etc.Corporate: 3Com, Cisco Systems, Coca-Cola, Sony, Time Warner, Viacom, Boeing, NBA, NFL, etc.

Master Of Business Administration (Mba)

Bachelor Of Fine Arts (Bfa), Film & Multimedia Production