Robert Martin Email & Phone Number

Long Beach, Ca, Us

Long Beach, Ca, Us

United States

•Advanced Problem Solving, Strategy, and Execution: Spearheaded the strategic design and deployment of a new network architecture for an SAP program, leveraging Windows Server 2019, Exchange 2019, Microsoft Office 365, VMware, and Nimble storage solutions, markedly enhancing system performance and user support.•Strategic Technical Advisory: Acted as a key technical advisor to the management team on IT system refreshes. Conducted in-depth research to propose Linux and Windows-based solutions, and managed robust backup systems, ensuring data integrity and business continuity.•Network Systems Overhaul Leadership: Led the comprehensive overhaul of network systems, including configuring ten Cisco 9300 switches, implementing HPE Gen 10 servers, and deploying a 192TB Nimble SAN storage, significantly improving data handling and storage capabilities.•Remote Site Connectivity Optimization: Improved connectivity and security across eight remote sites by optimizing encryption processes and streamlining domain controller operations, enhancing network efficiency and protection.•Server Upgrade Management: Directed the upgrade of 25 servers from Server 2008 R2 to Server 2019, prioritizing data integrity, system reliability, and minimal downtime during the transition.•Exchange Server Migration Leadership: Managed the meticulous migration of the Exchange server from 2008 R2 to Exchange 2019 for over 500 users, ensuring a smooth transition and elevated user experience.•Network Re-Engineering Initiative: Initiated and led a network re-engineering project, focusing on security enhancements and operational efficiency while adhering to compliance standards.•Training and Development: Developed and facilitated training for 4 team members on system integration and maintenance, cultivating an environment of knowledge-sharing and empowering the IT team towards self-sufficiency and continuous improvement.

Jblm Washington

Supervised and executed all aspect of installation, operation, and maintaining of information systems, network integration, and automation systems, while aiding 19 companies and supervising network security and all information assurance policies• Passed the Armies first Command Cyber Readiness Inspection with zero deficiencies, the only unit to do so on the installation. Earning an achievement award• Overseen the installation of computer systems, including coordination of the uses of specialized systems and networks to ensure proper usage. • Established an annual training event for personnel on thirteen communication systems, bringing organizational efficiency up 28%• Streamlined section policies and procedures increasing the overall efficiency rating from 78% to 96%• Provided talent management guidance to the executive staff, on placement for new personnel based on their qualifications and expertise• Supervised the resolution of 500+ helpdesk tickets. Ensured that 90% of those tickets were closed within 48 hours

Ft. Bliss Texas

Microsoft SharePoint and Active Directory as well as user accounts on Classified and Non-Classified systems.• Led a team that was responsible for the development, management, and deployment of the Microsoft Office SharePoint Server. Increase battlefield knowledge share capabilities by 28%• Implemented and standardized baseline configuration of 927 non-compliant systems. Utilizing SCCM and Bit Locker the systems were brought back to a 96% compliance rate• Tracked and oversaw the resolution of over 2000 Unified Trouble Ticketing System (UTTS). Advised executive leadership and field service operators for improvements and recommendations for new features.• Planned and coordinated training for 20 people on the Micro Central Switching Unit. Resulting in the certification of all 20 people• Consulted executive leadership providing technical expertise on six Harris radio variants and the Windows 7 operating systems configurations. Increasing user knowledge and decreasing the need for low-level trouble tickets to be put in

Lacey Wa

Ft. Bliss Texas

Supervised the installation and maintenance of network and automaton systems, standardized and implemented a maintenance program and provided technical advice and assistance to top-level executives • Managed the monthly insurance and destruction COMSEC to 6 facilities ensure that communications security guidelines were strictly adhered to• Developed and managed the maintenance schedules of 25 different communication systems. Systems maintained a 96% uptime.• Implemented a section cross-training program resulting in 90% of personnel becoming experts becoming proficient on multiple communications platforms. • Developed a standard tactical computer baseline image that was unitized on over 250 systems. This baseline ensured that all systems were properly hardened and secure across to different classified and unclassified networks• Led a team responsible for installation and management of Active Directory, computers and users accounts servicing 300 users

Doral Florida

Served as Systems Administrator, maintained classified and unclassified networks and equipment. Enforced Information assurance policies and maintained the Workforce Improvement Program IAW DoD Directive 8570. • Called upon by executive leadership to aid the FBI in closing and international investigation. Conduction forensic research on Active Directory and Microsoft Exchange in support of national security• Identified analyzed and lead a team to correct 2800 IA Vulnerabilities. Assisted in neutralizing cyber threats and patching critical software applications• Installed Department of Defense security patches on 68 servers, extending network compliance certification on the Global Information Grid by 3 years• Developed and executed 802.1X protocol implementation, on all 135 network switches bringing the network into compliance in just 3 days• Lead his team to implement authentication technology that hardened the network, upgrading the commands authority to operate from interim to permanent• Managed his section to troubleshoot over 8000 work orders, resolving 1200 of those personally

Ft. Drum New York

Responsible for systems administration and operation of server and satellite communications. Lan and Wlan configuration as well as installation and maintenance of the service support automation information interface.• Ran daily 10% inspections ensuring that all information systems stayed in Army regulations 100% of the time• Supported 35 companies that utilized logistics automation systems for ground and aviation maintenance, ensuring that systems availability was at least available 96% of the time • Processed and provided technical guidance on over 2000 work orders with a 96% resolution rate while supporting an aviation brigade during Operation Iraqi Freedom • Sought by executive leadership to facilitate logistical systems upgrades, battle preparing over 100 Global service support systems for deployment to Contingency Operating base Speicher• Traveled around the theater properly enforcing information security procedures and policies while serving as an Information Assurance Security Officer (IASO) resulting in zero system vulnerabilities

Ft. Drum New York

Responsible for maintaining the Standard Army Maintenance System- Enhanced (SAMS-) throughout the entire organization, supervises and assists the installation of three battlefield local area networks• Procured 32,000 in equipment and reorganized available resources to build a Brigade Communications and electronics repair shop • As the organization maintenance liaison to CECOM over say the rest and repair of over 800,000 worth of vehicle-mounted combat network radios• Took 74% of the 17 Non-Mission Capable aircraft radios high frequency and SATCOM radios to operational status in 48 hours and isolated issues for the reaming 25%• Executed the repair of more than 95,000 in communications and electronics equipment through four major training exercises totaling 90 days • Consulted top-level leadership on tactical communications equipment, his first-hand knowledge helped revise the Standard Operation procedures for communications

Bachelor'S Degree, Information Technology

Certificate, Computer Science

Certificate, Information Technology

Associate Of Science - As, Business Administration And Management, General