Robert Jeffrey Email & Phone Number

Manchester, England, Gb

Manchester, England, United Kingdom

Esselle Limited is a pioneering supplier of home furnishings, specialising in the floor fashion industry for rugs and doormats, as well as being very passionate about designs within the wallpaper world that we call Arthouse.We collaborate with global manufactures identify, procure and develop the very best products across the industry.

London, England, United Kingdom

While acting as Online Account Manager for Asiatic Rugs, my day-to-day responsibilities are to steer end-to-end account management operations whilst coordinating daily operations. It is worth mentioning that I am accountable for additional tasks, including but not limited to opening key accounts and selling single/containers to customers. By analyzing and identifying competitors' future products, I gain competitive market advantage. I document sales and potential areas for improvement reports to senior management. During my time here I attend trade shows such as Autumn Fair and coordinate with Debenhams Wayfair and The Range. Some of my key accomplishments associated with this job role include:•Attained rank of Online Account Manager by delivering exceptional performance at Flair Rugs.•Achieved and surpassed all long-term corporative goals in close collaboration with C-suite executives.•Spearheaded all facets in mutually agreed quarterly promotion campaigns from conception to completion.•Boosted sales and generated organic online growth by delivering social media activity for online customers.•Amplified profit margins and increased online sales by 5% in six months through individually targeted sales.•Improved client satisfaction by addressing and promptly resolving all complaints in line with company ethos.•Maximized business growth of clients by leveraging all-inclusive insights in current/upcoming online markets.

Manchester, England, United Kingdom

During my tenure at Flair Rugs, I have finalized multiple tasks related to sourcing profitable business opportunities and potential areas for business development whilst managing online key customers.I am reasonable to streamline workflows through cross-departmental coordination liaising with merchandising, buying, marketing, quality control, and stocks. My immaculate business development expertise empowered me to identify leads and educate prospects on products through Yorkshire and North East while serving as Sales Representative.I also played a vital role in promoting brand services and products whilst attending trade shows. By leveraging my robust interpersonal skills, I fostered strong business relations with Directors, Buying Teams, and Owners Marketed products, reviewed sales, and conversed on future promotions during clients' head office or store visits. I organized sample/portfolio arrangements and led meetings with prospective and existing clientele.The following are my renowned contributions:•Delivered proactive support and service to Key Accounts.•Accomplished key sales goals of £2.4M in 2020 and £3.2M in 2021 across all online customers.•Heightened sales profit of online customers by 40% with implementation of growth-focused initiatives.•Augmented business growth by 25% achieving sales of £2.3M and 2.9M in 2019 and 2020 respectively.•Conducted successful negotiations with customers and secured lucrative deals for customers and businesses.•Promoted from Customer Service Representative to Online Account Manager and played a pivotal role in business.•Optimized sales of client account with additional £120K on £200K by slashing drop shipping time from 5 to 2 days.•Led successful turnaround of client's sales from £350K to £1.1M by enabling client to buy containers directly from Flair Rugs instead of factory, ultimately establishing strong and mutually beneficial business relation.