Robert King Email & Phone Number

North Augusta, Sc, Us

DIVISION MANAGER (DEFENDER SERVICES) 05/2000 – present• Provide guidance to Contract Managers on matters related to performance management, staffing/recruitment, training, HR compliance• Establishes/maintains work performance standards• Complete quarterly inspections to ensure scopes are being completed to expectations• Establish work standards and flow• Organize and develop short and long term goals and objectives• Maintains/ monitors work… Show more DIVISION MANAGER (DEFENDER SERVICES) 05/2000 – present• Provide guidance to Contract Managers on matters related to performance management, staffing/recruitment, training, HR compliance• Establishes/maintains work performance standards• Complete quarterly inspections to ensure scopes are being completed to expectations• Establish work standards and flow• Organize and develop short and long term goals and objectives• Maintains/ monitors work schedules of all personnel, including the preparation and submission of weekly payroll time sheets• Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending improvements• Attend bid meetings in preparation of obtaining new clients in janitorial and temp labor contractsSTAFFING CONTRACT MANAGER (DEFENDER SERVICES)10/1999– 05/2000• Work with Division Manager to develop an action plan for all invoices that are outside of the contractual parameters• Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned production areas• Manages and provides leadership to Supervisors, and Lead personnel assigned to certain production machinery• Develop operational improvement plans and implement process changes within assigned areas• Perform other duties as assigned• Attempt to increase revenue by ensuring the Supervisors are looking for ways to provide additional or periodic services to the customersPRODUCTION TEAM MEMBER (DEFENDER SERVICES)05/1999– 10/1999• Completed stack off procedures of completed magazines • Safely transported finished materials to shipping • Attended production meetings to obtain daily production goals• Led team safety meetings weekly to build a “Safety First” culture • Train new employees• Confers with staff to resolve production problems Show less

Associate'S Degree, Business Administration And Management, General

Education record