Robert Lang Email & Phone Number

Rutland, Vt, Us

Rutland, Vermont

Delivery of dairy products, sales and service to our customer base

North Clarendon, Vermont

Identify problems and services by listening to customers description of symptoms, clarifying the description of problems. Verify warranty and service contract coverage by examining records and provisions. Contacted management companies that require authorization to start work and give estimates before authorizing repairs to begin. Prepare and enter RO's into the data base by describing symptoms/problems discovered, as well as repairs and services required. Obtain approval signatures.… Show more Identify problems and services by listening to customers description of symptoms, clarifying the description of problems. Verify warranty and service contract coverage by examining records and provisions. Contacted management companies that require authorization to start work and give estimates before authorizing repairs to begin. Prepare and enter RO's into the data base by describing symptoms/problems discovered, as well as repairs and services required. Obtain approval signatures. Scheduled work and issued work to service technicians, maintaining communication at all times regarding status of repairs. Maintained customer rapport by explaining estimates and expected return of the trailer/vehicle. Obtained the customers approval of the estimates and obtained appropriate contact numbers. Prepared final billing statements for customers regrading sales of parts, work orders, or general sales. Checked out customers and collected the correct payment. Establish and order parts inventory and balance them for maximum turnover. Monitor and adjust inventory to minimize obsolescence. Receiving and reconciling of parts ordered. Ensure that all parts are properly tagged and priced. Provided general customer service, by answering phones, directing calls to appropriate departments, explaining products and services, and developing strong customer relationships. Performed general secretarial duties. Show less

Rutland, Vermont

Key holder who opened and closed store. Cashed out and created deposits. Received, restocked and delivered stock. Maintained a clean store. Provided excellent customer services to the people we served. Performed warranty services and dealt with defective parts issues. Rotated stock and maintained inventory.

North Haven, Ct

Established a customer base. Set up meetings to discus products and services, and demonstrate vehicles and equipment. Assisted departments with design specifications for fire apparatuses and ambulances while working in bid proposals. Kept up to date on new product lines and produced quotes / bids on equipment and apparatus for perspective customers. Attended trade shows around the country to assist manufactures in demonstrations to extend customer data base.

Rutland, Vermont

Sales and delivery of automotive parts and accessories for vehicles of all makes and sizes including medium and heavy duty trucks and farm equipment. Received orders, stocked shelves, and maintained a clean showroom. Provided excellent customer service, and showed a high sales productivity.

North Clarendon, Vermont

Delivery of beer, wine, soda and water to retail locations and receiving proper payment for products delivered. Warehouse duties included, safe and proper operation of a forklift, unloading deliveries and rotating stock, and assisted with the loading of delivery trucks. Provided excellent service to customers.

Rutland, Vermont

Dedicated, team oriented, heavy duty truck part sales professional. Provided excellent customer service, by listening to customers concerns with their vehicles and properly diagnosing vehicle issues. Assisted service department and technicians with quoting RO's / parts needed. Ordered and received parts as required. Assisted retail sales as needed.

Rutland

Repaired commercial kitchen appliances including gas and electric. Set up and manufacturing of concrete floors and foundations. Operated large loaders and skid steers in a pit location. Operated heavy equipment, completed construction tasks, site preparation and clean up. Set up and operations of multiple processes of aircraft engines.

Proctor, Vermont

Equipment repair technician that included, small engine, compact utility tractors, skid steer loaders, and small excavators. Performed welding repairs and metal fabrication as needed Assisted large shop mechanics with repairs as needed. Quoted and ordered parts as needed for customer repair orders. Provided excellent customer service and worked as a team player.

Ludlow, Vermont

Started as a automotive re conditioner and worked my way to a automotive mechanic, to an inspection mechanic, then I became Parts Manager. Duties included: getting used cars ready to be sold,diagnosing and repairing of customer and dealership vehicles. Preformed retail customer sales, quoted and ordered parts for the service department as required. Maintained inventory, ordered and received parts as needed. Provided excellent customer service. Worked as a team player.