Executes technical troubleshooting, maintenance and repair within a local environment, including system crashes, slow-downs, data recoveries, and hardware replacement.Performs virus removal, system upgrades, Windows OS support, as well as consulting to over 50 customers.Approximately 4000 hours of Support time served within various customers across the Capital Region.

Provides technical troubleshooting within a networking environment, including setup, slow-downs and data recoveries. Setup and maintain Local and Wireless Network, as well as Security measures for Confidential Church information.Functions as Audio/Visual/Multimedia Technician - in charge of maintenance and upkeep of over $100K worth of equipment.

Maintained Critical Database information related to NanoTech ResearchCoordinated sharing of scientific information with over 200 Engineers and Operators per shift.Effective and highly regarded Shift Team Leader for a 5 Operator Staffed Control CenterAccurately manipulated and handled over $8 Billion worth of microchip prototypes and information.

Assigned to the Personnel Division of the Administration Department, handling over 4000 records yearly. Setup, maintained and minor repair within a local environment of all desktop PCs within the Division. Created databases for record maintenance of over 4000 Confidential Personnel RecordsAssisted with the IT Department to keep all systems up and running.