Robert Ling Email & Phone Number

I am a QA Analyst/Tech Support Analyst who is experienced in testing and managing multiple projects simultaneously. I am self driven with strong analytical skills and a keen eye for detail combined with an ability to perform effectively in fast-paced environments under minimum guidance. I have a strong sense of responsibility and pride in a job well done by exceeding customer satisfaction. I enjoy learning and researching new tools and technologies. Professional Summary:- Expert in designing Test Plans, Test Cases, and preparing various testing documentation.- Working knowledge of and experience with HTML, CSS and Javascript - Willingness to embrace change and quickly learn and excel in new tools and technologies.- A team player with strong interpersonal and communication skills with an analytical bent of mind and ability to work in a team as well as an independent environment with equal ease and efficiency. - Known for my positive mindset, even in challenging environments and my ability to improve company morale as a result- Efficient typing speed of 70+ wpm - Experience working with MacOS, and Windows Operating Systems - Experience with Salesforce and Zendesk CRM- Known for my ability to explain technology to non-technical audiences

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  Mcmaster University

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