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Robert M. Email & Phone Number
AVP, Risk and Control Senior Analyst
at
Citi
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
AVP, Risk and Control Senior Analyst
Location
Tampa, Florida, United States
Company size
Who is Robert M.? Overview
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Quick answer
Robert M. is listed as AVP, Risk and Control Senior Analyst at Citi, a company with 196387 employees, based in Tampa, Florida, United States. AeroLeads shows a matched LinkedIn profile for Robert M..
Robert M. previously worked as Data Security Analyst at Citi and CIB Ops & ACH transmission Analyst at Jpmorgan Chase. Robert M. holds Computer Science & Nsa, Network And System Administration/Administrator from Devry University.
Company email context
Email format at Citi
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Citi
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Profile bio
About Robert M.
I have been in the computer field for 6+ years with a Degree in Computer Science & Information Security. I enjoy ensuring the information stored on computers or networks is not disclosed to unwanted parties or modified inadvertently, and may also create and maintain security systems.
Current workplace
Robert M.'s current company
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Citi
6 roles
Robert M. work experience
A career timeline built from the work history available for this profile.
Data Security Analyst
Current
Sep 2014 - Present
Cib Ops & Ach Transmission Analyst
- Process and verified receipt of incoming ACH files.
- Maintain required reports and logs.
- Assist with Treasury Reclamations as requested.
- Created daily balance sheets for EFT activities.
- Provided assistance with enquiries regarding ACH transactions.
- Communicates both verbally and in written communications with ACH business groups,
Apr 2014 - Sep 2014
Sr Specialist / Training Assistant / Acting Team Lead
- Administered & Attend Daily call calibrations with new hire classes
- Analyzed customers’ financial situation
- Familiar with OFAC, KYC, BSA and Patriot Act
- Daily account reviews with employees verifying all Regulatory / Compliance and Policy & Procedures are followed.
- Reviewed and analyzed online banking ACH transactions including Direct Checks, cash payments, Debit Card, MoneyGram / Western Union.
- Supported the identification, assessment and reporting of risk related to fraud to proper department.
Mar 2013 - Jul 2014
Services Trainer
- Developed professional customer service staff
- Designed and applied programs and planned and achieved goals.
- Received customer calls, approved calibrations and monitored CSR
- Provided weekly feedback to managers
- Interacted with various call center departments regarding resource planning, human resources and help desk support
Feb 2009 - Jan 2013
Level 1 Desktop Support Specialist
Lanlabs Computer Services
- Plan and lead training sessions for new hires
- Routinely exceed call-handling goals, closing an average of 60 calls daily (25% above quota) with a 75% first-call resolution ratio and an average talk-time of 5.5 minutes -- well below 7- minute goal.
- Triage, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components.
- Collecting information through a customer conversation, accessing support tools, and additional support staff (service resources) if needed.
- Analyzes and resolves incidents and requests regarding use of application software or hardware.
- Maintains and protects confidentiality with regard to all aspects of customer care and employee information.
Mar 2006 - Jan 2009
Team & coworkers
Colleagues at Citi
Other employees you can reach at citigroup.com. View company contacts for 196387 employees →
CW
Cian Warby
Colleague at Citi
County Westmeath, Ireland, Ireland
View →
AD
Alan Dallaire
Colleague at Citi
Douglas, Massachusetts, United States, United States
View →
SM
Stephen M.
Colleague at Citi
Bangor, Northern Ireland, United Kingdom, United Kingdom
View →
LW
Lynn Walker
Colleague at Citi
United States, United States
View →
PZ
Pálfi Zoltán
Colleague at Citi
Hungary, Hungary
View →
PN
Paul Nun Ceu
Colleague at Citi
Bengaluru, Karnataka, India, India
View →
SA
Shiny Amstina
Colleague at Citi
Chennai, Tamil Nadu, India, India
View →
AS
Aman Sharma
Colleague at Citi
Gurgaon, Haryana, India, India
View →
UT
Uwayne Turnbull
Colleague at Citi
Bronx, New York, United States, United States
View →
MH
Mike Huang
Colleague at Citi
Hemet, California, United States, United States
View →
Cian Warby
Colleague at Citi
County Westmeath, Ireland, Ireland
View →
AD
Alan Dallaire
Colleague at Citi
Douglas, Massachusetts, United States, United States
View →
SM
Stephen M.
Colleague at Citi
Bangor, Northern Ireland, United Kingdom, United Kingdom
View →
LW
Lynn Walker
Colleague at Citi
United States, United States
View →
PZ
Pálfi Zoltán
Colleague at Citi
Hungary, Hungary
View →
PN
Paul Nun Ceu
Colleague at Citi
Bengaluru, Karnataka, India, India
View →
SA
Shiny Amstina
Colleague at Citi
Chennai, Tamil Nadu, India, India
View →
AS
Aman Sharma
Colleague at Citi
Gurgaon, Haryana, India, India
View →
UT
Uwayne Turnbull
Colleague at Citi
Bronx, New York, United States, United States
View →
MH
Mike Huang
Colleague at Citi
Hemet, California, United States, United States
View →
1 education record
Robert M. education
FAQ
Frequently asked questions about Robert M.
Quick answers generated from the profile data available on this page.
What company does Robert M. work for?
Robert M. works for Citi.
What is Robert M.'s role at Citi?
Robert M. is listed as AVP, Risk and Control Senior Analyst at Citi.
Where is Robert M. based?
Robert M. is based in Tampa, Florida, United States while working with Citi.
What companies has Robert M. worked for?
Robert M. has worked for Citi, Jpmorgan Chase, Chase, Sears Holdings Corporation, and Lanlabs Computer Services.
Who are Robert M.'s colleagues at Citi?
Robert M.'s colleagues at Citi include Cian Warby, Alan Dallaire, Stephen M., Lynn Walker, and Pálfi Zoltán.
How can I contact Robert M.?
You can use AeroLeads to view verified contact signals for Robert M. at Citi, including work email, phone, and LinkedIn data when available.
What schools did Robert M. attend?
Robert M. holds Computer Science & Nsa, Network And System Administration/Administrator from Devry University.
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