Robert Malarkey Email & Phone Number

Lyman, Sc, Us

As part of my role, I handle team inquiries related to security matters, address security calls, and generate comprehensive reports for information assurance. This involves identifying potential security risks, devising effective risk mitigation strategies, remediating vulnerabilities, evaluating residual risks, and meticulously documenting our findings.Supervised and trained two teams, comprising 14 security specialists, to conduct accurate security analyses, provide analysis summaries… Show more As part of my role, I handle team inquiries related to security matters, address security calls, and generate comprehensive reports for information assurance. This involves identifying potential security risks, devising effective risk mitigation strategies, remediating vulnerabilities, evaluating residual risks, and meticulously documenting our findings.Supervised and trained two teams, comprising 14 security specialists, to conduct accurate security analyses, provide analysis summaries, and enforce security policies across 1,100 Windows servers, 4,200 *nix (Unix / Linux) servers, and 800 stores, in compliance with PCI-DSS.Responded to critical incidents of Priority 1-2 (P1-P2) / Severity 1 (SEV 1), with the majority of these relating to access control security and data security in ServiceNow.Address trouble tickets related to Windows accounts and Security groups promptly and effectively.Conduct comprehensive training sessions for teams to understand SDF’s role in our existing environment.Develop thorough documentation outlining your area of responsibility, including processes, procedures, and best practices.Efficiently handle Windows accounts by creating, modifying, or disabling them in Active Directory (AD). Show less

Charlotte, North Carolina, United States

User Account Management in Active Directory (AD):Proficiently handle the creation, modification, and disabling of Windows accounts within our AD infrastructure.Documentation and Knowledge Management:Develop comprehensive documentation that encapsulates my domain of responsibility. This includes processes, procedures, and best practices to ensure efficient knowledge transfer and continuity.RSA Authentication Manager 8.x Maintenance and Support:Managed, monitored, and… Show more User Account Management in Active Directory (AD):Proficiently handle the creation, modification, and disabling of Windows accounts within our AD infrastructure.Documentation and Knowledge Management:Develop comprehensive documentation that encapsulates my domain of responsibility. This includes processes, procedures, and best practices to ensure efficient knowledge transfer and continuity.RSA Authentication Manager 8.x Maintenance and Support:Managed, monitored, and upgraded the corporate Multi-Factor Authentication system (RSA) to ensure the timely maintenance of security tokens and assignments, thereby providing assurance.Troubleshooting and Incident Resolution:Diligently address trouble tickets across various domains, including:Windows Account and Security Groups: Skillfully manage user accounts and access permissions.RSA Soft Fab Tokens: Expertly handle token-related inquiries and configurations. Show less

Charlotte, North Carolina Area

Project completed:RSA Authentication Manager upgrade from 6.x - 8.x completedRSA Authentication Manager migration from Physical to Virtual completedRSA Authentication Manager upgrade from Standard to Enterprise completedDaily work:Create, modify, and disable user accounts, ensuring security, compliance, and efficient access control.Responsibilities include account creation, attribute updates, and password resets.Manage access control lists, groups, servers… Show more Project completed:RSA Authentication Manager upgrade from 6.x - 8.x completedRSA Authentication Manager migration from Physical to Virtual completedRSA Authentication Manager upgrade from Standard to Enterprise completedDaily work:Create, modify, and disable user accounts, ensuring security, compliance, and efficient access control.Responsibilities include account creation, attribute updates, and password resets.Manage access control lists, groups, servers, users, objects, and other resources in a secure domain.Develop comprehensive documentation that encapsulates my domain of responsibility. This includes processes, procedures, and best practices to ensure efficient knowledge transfer and continuity.RSA Authentication Manager 8.x Maintenance and Support:Managed, monitored, and upgraded the corporate Multi-Factor Authentication system (RSA) to ensure the timely maintenance of security tokens and assignments, thereby providing assurance.Diligently address trouble tickets across various domains, including:IBM Security Access Manager: Investigate and resolve issues related to our online platforms (pdadmin).Windows Account and Security Groups: Skillfully manage user accounts and access permissions.RSA Soft Fab Tokens: Expertly handle token-related inquiries and configurations. Show less

Greenville, South Carolina Area

Daily work:Create, modify, and disable user accounts, ensuring security, compliance, and efficient access control. Responsibilities include account creation, attribute updates, and password resets.Develop comprehensive documentation that encapsulates my domain of responsibility. This includes processes, procedures, and best practices to ensure efficient knowledge transfer and continuity.RSA Authentication Manager 6.x Maintenance and Support:Managed and monitored the… Show more Daily work:Create, modify, and disable user accounts, ensuring security, compliance, and efficient access control. Responsibilities include account creation, attribute updates, and password resets.Develop comprehensive documentation that encapsulates my domain of responsibility. This includes processes, procedures, and best practices to ensure efficient knowledge transfer and continuity.RSA Authentication Manager 6.x Maintenance and Support:Managed and monitored the corporate Multi-Factor Authentication system (RSA) to ensure the timely maintenance of security tokens and assignments, thereby providing assurance.Diligently address trouble tickets across various domains, including:Windows Account and Security Groups: Skillfully manage user accounts and access permissions.RSA Soft Fab Tokens: Expertly handle token-related inquiries and configurations.Project completed:Managed the implementation of automated processes for account creation, termination, and Windows account extension, including the removal of RSA tokens and associated accounts, through the utilization of Blue Prism. completed Show less

Afghanistan

Responsible for managing over 50,000 user accounts and email mailboxes across 69 Domain Controllers and 75 Exchange Servers in a multi-domain environment.Managed Tier 3 of 2 Secure and 1 Non-Secure networksCreate, Modify, Disable, and Provisioned User Accounts for SOX ComplianceDeveloped Documentation to Ensure IntegrityCurrent projects:Migration from multi domains to a single forest, single child domainMigration of 50,000 email and user account. Migration from… Show more Responsible for managing over 50,000 user accounts and email mailboxes across 69 Domain Controllers and 75 Exchange Servers in a multi-domain environment.Managed Tier 3 of 2 Secure and 1 Non-Secure networksCreate, Modify, Disable, and Provisioned User Accounts for SOX ComplianceDeveloped Documentation to Ensure IntegrityCurrent projects:Migration from multi domains to a single forest, single child domainMigration of 50,000 email and user account. Migration from Windows Server 2003 to Server 2008.Migration from Microsoft Exchange 2003 to Microsoft Exchange 2010. Show less

Afghanistan

Configured and managed Tier 2 and majority of Tier 3 of 2 Secure and 1 Non-Secure networks: Resolve ITSM (Remedy) tickets assigned in the queue for AFNET Inc 1 tickets Remediate ticket issues, and/or follow up with assigned resources to get status and drive tickets to closure.Available for on-call support off hours, phone for 24/7 response Ability to deploy to customer locations CONUS and OCONUS, on limited notice, for resolution of issues associated with ticket items and… Show more Configured and managed Tier 2 and majority of Tier 3 of 2 Secure and 1 Non-Secure networks: Resolve ITSM (Remedy) tickets assigned in the queue for AFNET Inc 1 tickets Remediate ticket issues, and/or follow up with assigned resources to get status and drive tickets to closure.Available for on-call support off hours, phone for 24/7 response Ability to deploy to customer locations CONUS and OCONUS, on limited notice, for resolution of issues associated with ticket items and overall support requirements. Assist intermediate level helpdesk staff in problem resolution on a case-by-case basis.Migration of Exchange with minimal down time. With primary concern being VIP’s mailboxes. Show less

Augusta, Georgia, United States

Provides platform presentations, demonstrations, and practical exercises.Posts student attendance on a shared database server and updated grades on the Resident IndividualTraining Module (RITM)Developing curriculum for the 25BCMF Course for FY10:Microsoft Vista, Microsoft Server 2008, Microsoft Exchange 2007Developing PE’s and Exams

Augusta, Georgia, United States

Provides assistance in platform presentations, demonstrations, and practical exercises.Assists Primary Instructors in evaluating the progress of students through maintenance of student recordsPosts student attendance on a shared database server and updated grades on the Resident IndividualTraining Module (RITM)Developing curriculum for the 25BCMF Course for FY10:Microsoft Vista, Microsoft Server 2008, Microsoft Exchange 2007Developing PE’s and Exams

Augusta, Georgia, United States

Managed all levels of desktop and server support of: Networks, Personal Computers (PC’S), printers, peripheral hardware productsWindows XP, Microsoft Office 2000, XP and 2003Microsoft Server 2000 and Microsoft Server 2003, HP Alpha ServerSecure wired networkCoordinated archive data and record retentionManaged proper backups of 12 serversManaged three off-site location networks

Managed all levels of desktop and server support, installing, upgraded and troubleshooting of: Windows Server 2000 and Server 2003Small Business Server 2000 and Exchange 2000AS/400 iSeries 75 + Desktop Personnel ComputersSecure wired and wireless networks Utilized 3 secure Virtual Private Networks (VPN) to the serverValidated new software and hardware in Compliance with the FDAFully responsible for designing donor beds to accommodate computer mounts to house… Show more Managed all levels of desktop and server support, installing, upgraded and troubleshooting of: Windows Server 2000 and Server 2003Small Business Server 2000 and Exchange 2000AS/400 iSeries 75 + Desktop Personnel ComputersSecure wired and wireless networks Utilized 3 secure Virtual Private Networks (VPN) to the serverValidated new software and hardware in Compliance with the FDAFully responsible for designing donor beds to accommodate computer mounts to house keyboards, flat screen monitors and the CPUAccountable for all purchases of hardware and software, pricing being top priority Show less

As a Signal Support Systems Specialist, I oversaw the installation, operation, and maintenance of critical communication systems. My responsibilities span from managing radio and wire networks to integrating battlefield automated systems. Here’s a concise breakdown:Installation and Maintenance: I ensure the seamless setup and upkeep of signal support systems, including radio and wire infrastructure.Unit-Level Expertise: I develop and implement maintenance programs specific to… Show more As a Signal Support Systems Specialist, I oversaw the installation, operation, and maintenance of critical communication systems. My responsibilities span from managing radio and wire networks to integrating battlefield automated systems. Here’s a concise breakdown:Installation and Maintenance: I ensure the seamless setup and upkeep of signal support systems, including radio and wire infrastructure.Unit-Level Expertise: I develop and implement maintenance programs specific to each unit, providing technical guidance and training to commanders and their teams.Information Services: I execute policies and procedures related to information services, coordinating external support missions and preparing operational orders and reports.Logistics and Coordination: I request logistical support for signal operations, ensuring smooth functioning at the unit level.Strategic Planning: I contribute to the development of signal policies and integration plans, aligning our efforts with division and battalion operations. Show less

Electrical And Electronics Engineering

High School Deplomia, General

Education record