Robert Mclaughlin Email & Phone Number

Los Angeles, California, United States

System Administration- Installed new client workstations, configured OS settings and added to the domain. Installed and configured productivity software and e-mail clients.- Set up update schedule for anti-virus and other applications. Managed server storage for user data. Deployed printers through Group Policy and maintained configuration of machines.- Very strong knowledge of Linux and open source software, as well as Windows and macOS installation, configuration, management and troubleshooting.Networking- Made and ran cables for the network, configured switches and routers. Maintained connectivity for the office, both wired and wireless networks. Set up firewalls and VPNs for remote work.Virtualization- Installed, configured and maintained hypervisor hosts as well as guest VMs. Migrated VMs and datastores from older servers and hypervisors to new servers and hypervisors.- Did advanced troubleshooting of issues with hypervisor server and software.Management- Organized and coordinated multiple city-wide installs of networked MFPs and printers, interfaced with customer IT and maintained good working relationships with clients.- Current point of contact if there’s a networking or configuration issue that needs to be resolved. Wrote network upgrade recommendation which increased efficiency of the office.Troubleshooting- Utilized Wireshark and Nmap and many other network tools in order to determine constant or sporadic issues on client networks, leading to helpful resolutions.