Robert Miller Email & Phone Number

North America

North America

Helping customers find success with Imprivata products by assessing, installing, and configuring the Imprivata product line including training customers on Imprivata best practices and how to be self-reliant as administrators. Also responsible for documentation of projects using Microsoft Office products and Salesforce. Subject matter expert for Confirm ID Remote Access.

North America

Delivering technical training to hospital IT staff for installation, configuration, and administration of Imprivata's products. Develop course content for the Imprivata LMS and classroom environments with an emphasis on new technology, editing content for accuracy, consistency, and proper business language use. Travel throughout North America to deliver training, as well as perform regional training courses.

Sacramento, California Area

Responsible for every facet of IT administration. Network administration, server administration, desktop support, printer support, software installation, and various side projects and administrative tasks. Also responsible for application support and training covering Microsoft Office, Adobe Creative Suite, and other internal applications. Build and maintain all servers, desktops, and laptops and network connectivity. Use Group Policy and Active Directory for security and software deployment, network device deployment, and security management.

Taught custom SAP application called COMPASS, Microsoft Office applications, and provided second tier technical support to County employees.

Sacramento, California Area

Taught a variety of computer related classes focusing on Microsoft Certification tracks and was the technical training department supervisor and advisor to the training manager.

Sacramento, California Area

Was a leading salesman responsible for learning about software programs from educational to business, as well as, the hardware they would be used on. Utilized technical knowledge to help customers with specific computer related problems and give qualified suggestions regarding purchases.; Worked on a variety of civil engineering jobs including plan and profiles, system maps, details and flow charts.; Cadd; , Citizens Utilities Company Of California. Worked on a variety of civil engineering jobs including transferring current water systems to Sac County base maps for GIS system maps.; Worked on a variety of civil engineering jobs including plan & profiles, site improvements, and details.

Taught classes in the efficient and correct use of Windows 95/NT, Microsoft Office 97 and AutoCAD.

Installed Microsoft Exchange and other applications on over 100 computers and laptops. Configured applications to run properly, and trouble shot various PCs for users.

Responsible for drafting plans, using AutoCad r12 & MicroStation 5.0, in a prompt and accurate fashion as per military specifications. Projects included As-builts, Construction, Mechanical, Electrical, and a variety of other disciplines.

Private Contractor. Drafting and some design work, for several local architects, and designers. Also, did desktop publishing for local entrepreneur.

Sacramento, California Area

Responsible for the efficient and accurate plotting of various CAD drawings, as well as, use of various software programs for the creation of forms and advertisements. Also, maintained computer systems.

Bachelor Of Science, Management Of Information Systems

Aviation Mechanical Technician; Mechanical Engineering

then switched to architecture with a minor in drafting. Returned to school and changed major to MIS in 2004 and then transferred to USF.