Quality Assurance Coordinator
Current-Verified reports from property inspector Field Agents, evaluated the data, sent complete reports to the client.-Developed engagement strategies with clients using Customer Relationship Management systems.-Resolved issues with the Field Agents by counseling them through reparative systems.-Led a five person team that brainstormed ideas on business diversification opportunities facing the COVID-19 pandemic, presented solutions to Administrators. Innovated new consultant opportunities to utilize the company's expertise in profitable directions.