Robert Nutt Email & Phone Number

Des Moines, Ia, Us

Managed creation and growth of a new Merchandising Services department, catering to the needs of nineteen retailers across 7,800 store locations. Directed contract negotiations and established scopes of work with third-party service providers to enhance retail merchandising strategies. Coordinated service visits and determined annual merchandising budgets, ensuring alignment with corporate goals. Oversaw performance tracking and invoice approvals for services rendered, maintaining fiscal responsibility. Led a team of 3 category management specialists, delegating tasks and conducting monthly/yearly performance evaluations to optimize product placement and sales efficiency. Assisted AVP of National Sales Center with facility needs and resolve issues efficiently.

Urbandale, Iowa, United States

Oversaw daily operations for customer service across multiple platforms to ensure optimal staffing levels and adherence to contractual obligations with Gruv.com and Clickii.com. Coached and mentored multiple customer service teams, including three primary agents and a coordinator to excel in sales and service calls. Leveraged tools such as Zendesk and Channel Reply for email communications. Developed and maintained comprehensive scopes of work for third-party merchandising services, negotiated contracts, and managed yearly budgets for 2,559 store locations with $62.8 million in annual sales. Employed project management skills to successfully oversee installations and re-fixturing for retailer locations, developing departmental policies and training programs. Managed comprehensive merchandising services for 18 retailers across 7,420 store locations, generating $236 million in annual sales. Conducted in-depth sales reporting and analysis using COGNOS software to support data-driven decision-making. Coached and mentored an Outbound sales team consisting of six sales representatives to excel in sales, generating $102.6 million in annual sales.

Associate Of Arts (Aa), Leadership Studies

Activities and Societies: Member of Alpha Sigma Lambda

Bachelor Of Arts (B.A.), Business Management

Activities and Societies: Member of Alpha Sigma Lambda