Robert Powell Email & Phone Number

Remote

Duties include: Interacted directly with our members via social media: troubleshooting and providing technical support. • Maintained and curated brand identity for the company. • Utilized specialized software and applications that facilitated member interaction across multiple social media platforms including, Facebook, Twitter, Reddit, and Linkedin. • Collaborated closely with colleagues within my team as well as colleagues from other departments on projects that impacted the social media brand of the company.

Mclean, Virginia, United States

Responsible for handling highly sensitive information that members submitted for verification, this includes social security numbers, addresses, and bank account information. Used specialized software and keen deduction to verify the legitimacy of technical and legal documents. Actively prevented identity fraud by verifying members through a highly secure encrypted video software that utilized facial recognition that reinforced member security and privacy. Led two training courses with forty new employees in each class to understand the company's mission and day-to-day task responsibilities Guide, train, mentor new employees Played a vital role in the interview process, conducting on average 20 interviews weekly with a 90% hire rate

United States

Freelance writer with proficiency in editing and content design.