Robert R. Email & Phone Number

Creator and writer for 1 More Round Ent. Check out www.1mrentertainment.com

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Responsible for leading the complete end to end tender process from initial customer engagement to final proposal submission. • Ensure clarity of customer business requirements by engaging Sales and Business Development Account Owner. If required, establish direct contact with customers to clarify and obtain information required to complete tender response.• Liaise with regional and country cross functional teams such as IT, solution design, operations, and project team based on tender requirements.• Ensure tender strategy plan and timelines are communicated and understood by all stakeholders and milestones are achieved.• Contribute to the final solution design in order to fulfill customers’ requirements• Ensure cost model is derived using appropriate business assumptions.• Assist sales lead in developing transport presentation materials in support of tender.• Participate in handover of successful tender to implementation project team.• Conduct analysis of unsuccessful tenders and propose improvement plan to increase the win rate• Developing and managing tender pipeline and reportsKnowledge and Content Management Responsible to develop and maintain a depository of relevant content to streamline and support future tenders.• Management of tender materials to ensure efficiency and accuracy in responses.• Provide guidance and support to country solution and tender management teams• Develop and implement tools/methods for efficient tender responses and pricing calculations.• Excellent communication and presentation skills (written and verbal) in a multi-cultural environment.• Ability to communicate with all levels of the organization and to build strong rapport and credibility both internally and externally.• Ability to work effectively in a customer driven deadline environment; in a cross-functional, matrix and virtual environment.

•Promote a positive relationship with the client by ensuring excellent, timely and proactive customer service at all times and in conjunction with other departments and third parties, and monitor quality of service produced by the team. Establish detailed profiles and procedures that properly represent client’s export processes.•Receive, review, and process high-volume and/or complex export transactions for client(s), including booking, billing, classifications, processing data through the Company’s system, and obtaining consular releases and other government agency releases as appropriate.•Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments.•Process bills of lading for outgoing shipments and provide clear instructions to the team for handling each shipment.•Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the International Air Transport Association, Code of Federal Regulations and/or International Maritime Dangerous Goods Code.•Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use..•Review and monitor all Shipper Export Declaration rejections, requests for information from client and any government agency, and other correspondence.•Communicate changes of U.S. and foreign shipping regulations and procedures to client. Communicate with client, coworkers and third parties in a clear, concise and timely manner.•Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within assigned scope of responsibility.•Identify, investigate and resolve all areas of client concern in a timely and proactive manner by monitoring performance against Company and client standards. Alert client to special areas of concern or potential problems in the export process.

- Receive, review, and process documentation, work through an assigned base of accounts, process documents and information through the established systems, ensuring preparation according to regulatory requirements and customer commitments; accounts are usually complex or by direction of the team leader or supervisor. - Process documents through the system; interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions. - Assist in workstream development of new accounts, including reviewing all documentation and forms, maintaining communications with clients, reviewing their process on a regular basis, and maintaining client profiles and databases. - Obtain government agency releases as appropriate, arranging delivery, receipt, and invoicing the account; accounts are technical or complex in nature. - Process Customs release, OGA release, delivery of cargo, and invoicing for services defined within customer and company standards. - Identify and complete transaction tasks that require special handling or expediting to produce compliant processing. - Review all entries, invoices and client packages prior to distribution. Investigate reason and advise supervisor of any problems or irregularities. - Continue to actively expand understanding of the process through self-study, as well as courses and seminars presented by approved sources. - Continue to improve understanding and knowledge of the established system, in both its basic and advanced features. - Perform other duties as assigned.

Bs, Business Administration And Management, General

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