Robert Smith Email & Phone Number

I'm an experienced software development leader with over 20 years of experience leading engineering, implementation, interoperability and support teams. A leader with a servant leadership style, an empathetic voice, an operations modernizer and optimizer, a developer advocate, a remover of roadblocks, and a partner to business stakeholders. A healthcare technology executive with experience in integration, interoperability, FDA regulated devices, government regulation and patient safety.▶️ Migrated to a more robust interoperability development platform to eliminate duplicative work and decrease development costs. Realized 50% cost savings from this migration.▶️ Led and accomplished large regulatory projects for the organization over the past 15 years.▶️ Directed a cross-functional team in building an API-enabled integration bridge from an internal CRM to Salesforce, leading to a 30% decrease in data errors and a 20% boost in sales team productivity.▶️ Drove projects to transition from third party software solutions to internal solutions for important platform independent services which saved the company over $600K per year (Medical Necessity Checking, CPT Update and Lab Interface Drivers).Email: bobbysmith.home@gmail.comPhone: (251)422-5137People:Organizational change managementPerformance managementCoaching and trainingBuilding and leading global organizationsConflict resolutionProcess:Account managementProject managementCustomer Success Service managementTechnical customer supportBudget and P&L managementPartner management Vendor management Customer retentionCapital expense managementSoftware release managementTechnology:DevOps Agile deliverySaaS implementation and onboarding

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  University Of Southern Mississippi

  Computer Science