Robert Spaulding Email & Phone Number

Managed high-security Active Directory accounts and share permissions on financial servers in accordance with Asurion Security Policy. Managed daily resource and emergency separation process.First technical contact for automated HR processes and collaborated with engineering team for solutions. Developed Powershell scripts for task automation. Administrator Active directory accounts for Client systems for Asurion employees.Key factor in developing new or continuous improvements for client provisioning.Key resource for the Windows Engineering team. Current responsibilities include Domain Administrator on multiple AD domains

Nashville, Tn

Provided first-class customer service to Asurion's Wireless Protection Program customers

Nashville, Tn

Buying and selling vintage electronics on eBay. Achieved 100% feedback rating, demonstrating outstanding customer service and communication skills.

Nashville, Tn

Lead for Level 2 support of the NES 24/7 900-node Windows network. Developed VBScript login scripts for 22 departments, as well as a number of VBScript management tools. Tools developed include scripting that performs SQL-style queries into the Windows API and scripting to automate FTP processes. Managed the migration of the NES network from Novell NDS to Active Directory, including DNS/AD integration. Designed NES’s Active Directory replication topology and participated in the design of the NES Active Directory forest.