Robert Steffens Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Mn

Greater Minneapolis-St. Paul Area

Encounter Submission Oversight; monitor actual submission and acceptance rates of encounters to meet state requirements and internal completeness goals.Process Improvement; Review, research, investigate, and correct claim submissions errors. Develop short and long-term solutions and process improvements by identifying root causes using varied data sources and state-provided guidelines for encounter submissions.Data Collection and Reporting; Document and present findings to state Health Plan leadership, operations and IT partners

Greater Minneapolis-St. Paul Area

Account Technician; accurately entered reinsurance policies/treaties into global system in accordance with contractual guidelines. Analyzed claims to ensure that losses are covered by the reinsurance contracts for multiple clients ensuring accuracy and timeliness.Collections; Initiated collections, allocated incoming cash and managed outgoing funds to clients, reconciled complex accounts and strategically followed up on accounts receivables to ensure payment.Data Management; created databases in Microsoft Access. Crafted SQL scripting and NTier processes to best deliver the client’s data in a sensible, manageable way. Created market reports and met financial statutory reporting guidelines.

Elementary Education and Teacher Training; enhanced teaching and classroom management skills of elementary school faculty.Community Development; administered programs in conservation, health, technology, and small business development in rural Pacific islands. Volunteer Representative; led regional meetings to escalate volunteer concerns, solve problems, and brainstorm creative solutions to maximize the mission of the Peace Corps.

Greater Minneapolis-St. Paul Area

Data Analysis; gathered and organized complex data, interpreted contracts, processed billings, initiated collections, and efficiently problem solved in a time constrained environment.Relationship Development; created working relationships with clients all over the world while providing Paragon’s award-winning serviceProgram Planning, Delivery, and Reporting; analyzed the business practices and procedures of a variety of clients, helped them navigate the road between the company and its shareholders, suggested ways to improve in order to generate greater profits internally and externally.

Greater Minneapolis-St. Paul Area

Assist in the organization and composition of community-orientated eventsCommunicate with various agencies like the Red Cross and the Campfire Association in order to help children develop leadership and social skills through a diversity of after school programming