Robert Thomas Email & Phone Number

Austin

Desktop Development Engineer• Focus was primarily in building business to business training applications for web, desktop, and mobile users. Industries include equipment/food handing, workplace policy enforcement, and employee safety compliance.• Attended daily standup meetings with immediate developer team members and business stakeholders. Performed new feature demos to the business in live events.• Tasked with improving our Agile sprint velocity and implementing new business requirements. Worked with team members to document, plan, QA, and implement software improvements. C#.Net source code is housed in Git, with our CI build process managaged by Team Foundation Server.• Performed code reviews on pull requests for developer team members, made comments on their code and worked together on solutions.

Austin, Texas Area

• Supported a large C#.Net/WPF/WCF/SQL application to manage call center workflows. Our maintenance team was around 30-40 developers, consisting of US and offshore personnel.• Attended and conducted meetings with program managers and clients to discuss software requirements, review critical defects, and outline plans for remediation. We used Team Foundation Server to track and manage defects and software changes. Our clients generate support tickets using TFS and email when issues arise.• Responsible for correcting software defects and testing in the appropriate environment, working closely with other developers, our customers, and business anaylsts. Participated in peer code reviews, and managed remote code base with GIT/GitFlow integration in Visual Studio.• Responsible for defect resolution documentation in TFS, including investigation of root causes.• Responsible for SQL data migration across testing enviroments, for example: DEV to UAT using VS2019 data and schema comparison tools. These types of defects occur when an incorrect configuration is found in the application or a change is requested.

St Louis, Mo (Telecommuting/Remote)

• SQL programming services for Extraction, Transform, and Load (ETL) operations on medical data from legacy systems to SQL Server.• Used SQL Server Integration Services to extract and load data.• Designed and wrote several C# .net helper applications to aid in data extraction duties.• Located and transformed legacy data to match client specifications and format for import into modern software.

Cedar Park, Tx

• Commercial software support for endodontic dental practices across the US.• Provided telephone support for software configuration, user training, and troubleshooting.• Assisted third party technicians with software installation and network troubleshooting.

Austin, Texas Area

Software QA• Software development of a commercial warehouse management and shipping application.• Worked closely with the quality assurance team and executed test plans for software testing.• Participated in daily meeting to evaluate development effort and issues for software releases.

• Architected an XML order input system for a major high tech client. XSD schema design was dictated by customer requirements and designed through collaborative effort with client.• Designed and wrote C#.Net application to perform XSD validation on incoming order files using XML functionality in .Net. Email notifications of failed order files was performed using .Net SMTP functionality.• Designed, maintained and supported a large ASP.Net web site to manage warehouse inventory and product receiving and shipping activities.• Authored business intelligence reports using SQL stored procedures and SQL Server Reporting Services (SSRS). Managed all customer report subscriptions.• Upgraded a corporate ASP.Net website for in-house shipping and receiving using XML/Soap protocol to communicate to the FedEx and UPS servers.• Created an ASP.Net web service to send shipping information to shipping carriers and save the returned label graphics to a SQL Server database for later printing.• Supported users of in house applications at our Texas, Kentucky, Tennessee, and North Carolina office locations.• Created custom ASP.Net and Winform applications for client asset tracking.Created custom barcode label graphics for high profile customers, TABC, DHHS, and Texas DPS.Used C#.Net code to create graphics, barcode images.• Received the Shining Star award for outstanding job performance.

• Developed and maintained VB6, VB.Net applications, and ASP.Net web sites for the Texas CHIP insurance enrollment system. • Responsible for legacy application and database documentation and generating the data dictionary.• Joined a new development team in Austin which replaced the existing Tennessee team for increased customer support.• Increased development productivity and support responsiveness by 200%.• Directly responsible for VB.Net code that generated the X12 EDI 834 output file.• Organized software release notes with lead developer, business analysts, and management.• Mentored other developers in software testing using nUnit for new VB.Net code.• Praised by management for quick and innovative solutions.

Austin, Texas Area

• Directed Windows Hardware Quality Labs (WHQL) product test plans for Dell branded inkjet printers on Windows platforms.• Communicated functionality, performance, and usability issues to the hardware manufacturer through weekly product meetings.• Developed test procedures matrices using Dell’s in-house test procedure library. • Assigned test procedures to junior technicians and scheduled the overall workflow and timing to fully utilize laboratory assets. • Responsible for requesting and maintaining various Dell pc product lines that were used in the test lab.• Assured that WHQL test results were transmitted to Microsoft.• Documented test failures and re-tested on the next firmware or driver software release.• Successfully trained junior technicians on Dell procedures and workflow organization.

• Delivered quality software, TDHConnect, to Texas Medicaid and Health Partnership(TMHP) for filing electronic medical claims.• Managed source code with Visual SourceSafe.• Responsible for redesign of the Long Term Care sub system of TDHConnect including user interface design and database modifications.• Modified SQL 2000 database structure and stored procedures to assure conformance to HIPPA regulations.• Attended and conducted peer software code reviews to enforce software standards and code quality.• Used TestDirector to manage unit test coverage and defect tracking.• Coordinated and performed unit and regression testing with project leaders, business analysts, and testing staff.• Successfully completed the HIPAA remediation project on time.

Houston And Austin, Tx

Documented Systems, Inc., (Austin, TX) • Created Crystal Reports and stored procedures to retrieve data from a SQL Server 2000 data.• Provided company management with business metrics for informed decision making.• Guided the deployment of Crystal Reports to the Crystal Web Server for in-house use.Rhyan Technologies, Inc. (Austin, TX) • Designed and converted the Federal W-2 processing application from Informix/SCO UNIX application to a Visual Basic 6 and SQL Server 2000 solution.• Utilized Crystal Reports for replacement of the federal W-2 form. • Analyzed business rules and customer enhancement requests and implement a 200% time savings for the end users.• Responsible for unit testing, defect resolution, and final approval from the client.Integration Services, Inc., (Austin, TX) • Gathered requirements from business owners, business analysts, and internal IT departments for new application functionality, performance improvements, and applicable industry standards adherence.• Responsible for the complete development life cycle from conception to implementation. • Designed Electronic Data Interchange (EDI) of medical insurance data written in Visual Basic 6 and SQL Server 2000.• Added functionality to a Visual Basic 6 application for an accounts receivable department and used Crystal Reports to decrease report generation time by 75%.• Built an Intranet application for tracking corporate property management with web based reporting capability. Used ASP, HTML, Javascript, VBScript, and Crystal Reports.