Robert Van Tyne Email & Phone Number

North Tonawanda, Ny, Us

Victor, Ny, Us

As a dedicated Software Engineering Manager, I thrive on leading dynamic teams to support and enhance multiple complex systems. My approach is all about fostering a collaborative and innovative environment where every team member feels valued and empowered. I take pride in mentoring my team, helping them grow professionally, and ensuring we deliver top-notch software solutions that align with business goals. I’m committed to driving continuous improvement and achieving excellence together.Project Technologies: .NET (C#, EntityFramework), JavaScript, Angular, Node.js, SQL, Azure (Apps, CosmosDB, BlobStorage, AppInsights, DevOps)Leadership: Manage team of Developers, Testers and Product Owner responsible for Customer Portal, Self Service Signup, CSR portal, Payment integrations, Address Validation, Support Tickets app, Communication and Notification app, REST APIs, Azure Document Storage app, Credit Scoring and Internal Security app.Team Empowerment: Mentor the team through 1 on 1s, code reviews, providing guidance on best practices. Support team growth through recruitment, performance assessments, and career development opportunities.Technology Roadmap Alignment: Collaborate with stakeholders, aligning technology and design decisions with strategic business objectives, work within tight timelines to maintain constantly evolving customer integrations. Measure Success: Provide monthly metrics/KPIs to review process, team health, growth and development, predictability, software quality, and project timelines to achieve roadmap initiatives. Continuous Improvement: Identify process inefficiencies and continuously evolve the team and department processes for development and delivery.Collaborate: Work closely with a cross-functional teams, including product managers, delivery manager, architecture, DevOps, and implementation.Awards: IDIology award for a new payment that added flexibility, scalability, and new revenue.

Victor, Ny, Us

Leadership and Solution Design: Lead developer driving solution design, guiding technical strategy and feature implementation for high-quality software delivery.Project Technologies: .NET (C#, ASP.Net, EntityFramework), JavaScript, Angular, SQL, SOAP/RESTAPIs, Azure (Apps, CosmosDB, BlobStorage, AppInsights, DevOps)Project Scoping and Estimation: Collaborated with product management to scope new projects and provide accurate project size estimates, ensuring alignment with organizational goals and the product roadmap.Technical Support: Facilitated software upgrades and troubleshooting across engineering, IT, customer, and support teams to ensure system continuity and seamless transition.Mentorship: Mentored team members, including co-ops and new hires, on Agile processes, team-building, and technical problem-solving. Provided guidance on process improvements, code standards, and best practices, fostering a culture of growth and development.Change Advocacy: Contributed to the Change Advocacy cross-department team, helping shape and communicate the company's philosophy and values to aligning the team’s work with broader company objectives.

Victor, Ny, Us

System Ownership: The system owner for a large SaaS distributed usage processing system, responsible for performance improvements, design decisions, and managing technical debt to ensure optimal functionality.Project Technologies: .NET (C#, ASP.Net, EntityFramework), SQL, SOAP/REST APIs, JavaScript, Azure DevOpsProject Leadership: Solution lead for design and planning of high-impact projects, ensuring a thorough analysis of requirements to facilitate a seamless transition for new customers to our software platform. Developed detailed effort estimates and broke down features for agile teams, while coordinating implementation and deployment across departments. Actively engaged with stakeholders to present solutions and updates through demos, enhancing understanding and collaboration throughout the process.Process Optimization: Contributed to agile team initiatives, enhancing process efficiency and stepping in to support Scrum Master and Product Owner responsibilities as needed.Performance Enhancements: Regularly analyzed system performance data at both the application and database levels, identifying opportunities for optimization and implementing necessary improvements.Stakeholder Collaboration: Partnered with internal and external stakeholders to support phone feature provisioning initiatives using SOAP and REST-based web services.Web Development: Developed and maintained web applications and services across critical systems including Billing and Invoicing, Customer Care Portal, Communications, and Address Validation.Awards: Honored with the IDIology award for exemplifying the company’s core values by overseeing a new customer implementation, working along side developing new features, and ensuring a seamless transition.

Victor, Ny, Us

Rating and Billing Application Development: Contributed to the development of the Rating and Billing application, specifically focusing on call record processing and rating while assisting with customer implementations of our billing platform.Project Technologies: .NET (C#, ASP.Net, EntityFramework), SQL, XML- Became a subject matter expert on the distributed Billing and Invoicing application that processes millions of records daily.- Integrated customer data feeds into our rating and billing application using usage interfaces.- Developed enhancements within the application to improve usability, back-office management, and scheduling of billing tasks.- Collaborated with the team to optimize the performance of core applications.- Created custom XML style sheets for invoice generation.- Expanded knowledge of SQL Server to support our enterprise billing solution.- Developed and maintained an automated testing application for quality assurance regression analysis.

Toronto, On, Ca

Worked on a program to assist lawyers and courts create the instruction sets for the jury. This program is used in the state of California to help assist the users in creating instruction sets that had to abide by government regulations.

Rochester, Ny, Us

I help correct deficiencies and implement changes for their forms and surveys. These are developed in Microsoft Visual Studio using VB.Net and SQL databases. I have also made some improvements to their existing forms. These forms are used by the departments for keeping track of student responses and statistical data.I have also been adding features to their project management website. This website tracks work orders for the helpdesk. I added an inventory and loan tracking feature to the site. The site was developed in the Dreamweaver environment using PHP, HTML, JavaScript, and SQL databases.

Norwalk, Connecticut, Us

Was introduced into using SQL Server, Management Studio, Visual Studio, and Reporting Services. I created business/status reports for my manager. These reports gave breakdowns about their assets, locations, and some statistical data.

B.A, Software Engineering

A.S., Computer Engineering