Robert Varney Email & Phone Number

Llannon, Gb

Moved to Bridgend during a turbulent week for the Store and Company.Using all my experience gained of over 25 years within Comet to ensure that all the Colleagues continue to deliver a high level of Customer Service whilst going through a challenging time, this has been achieved through exceptional Leadership whilst having a completely open door policy to overcome any and all concerns going forward.

Store: Cardiff, Newport Road Turnover: 10mEffectively transformed a previously underperforming store with dynamic coaching and management of existing colleagues. Within 2 months, I led a previously underperforming team to a highly engaged and performing team, with the store rising from 240th in the company into no1 position. Created a collective passion for exceptional customer service; this successfully led us into the top 10% of Comet for customer service. Consistently… Show more Store: Cardiff, Newport Road Turnover: 10mEffectively transformed a previously underperforming store with dynamic coaching and management of existing colleagues. Within 2 months, I led a previously underperforming team to a highly engaged and performing team, with the store rising from 240th in the company into no1 position. Created a collective passion for exceptional customer service; this successfully led us into the top 10% of Comet for customer service. Consistently delivered year on year growth of at least 10% despite a 4% area decline. Constructed a new and innovative Manager meeting document to assist the Management Team in refocusing on the desired outcome.Constructed a new and innovative Colleague Review Document to assist my Management Team in delivering the required performances.Thrived with the exciting challenge of managing a previously unmanageable store which in the words of my ROM had destroyed the previous five Managers and completely turned around the given performance of the Store. Deputised for my Rom assuming accountability and responsibility of the performance of 23 Stores through my infectious and dynamic approach to retail.Conveyed my forward thinking expertise with fellow store and sales managers to provide direction and support on how to enthuse and motivate colleagues to encourage store progression. Took up the mantle to drive Cash Margin on an Area level as had previously led the Area to number 1 in the company on LMS which was the Company's Learning and Training proposition for Colleagues Show less

Developed within my group of 5 Stores from Haverfordwest to Swansea a unique approach within the Company of sharing all the best practices within each site across the whole 5 Stores which them enabled all the Stores to exceed all their given targets.Whilst adopting this sharing of ideas throughout all my Stores I then enabled all the Manages to be highly creative within their own rights and using myself as a sounding board .Developing all the Management Teams in readiness for… Show more Developed within my group of 5 Stores from Haverfordwest to Swansea a unique approach within the Company of sharing all the best practices within each site across the whole 5 Stores which them enabled all the Stores to exceed all their given targets.Whilst adopting this sharing of ideas throughout all my Stores I then enabled all the Manages to be highly creative within their own rights and using myself as a sounding board .Developing all the Management Teams in readiness for advancement within their Store and or Company.Inspired all the Stores to all exceed their given targets making my 5 Stores the most profitable Area in Wales. Ensuring all the Colleagues within my Area felt valued.Whilst SGM successfully oversaw the closure and relocation of Haverfordwest and Merthyr Tydfil ran smoothly for the Colleagues whilst ensuring that old and new Customers felt part of the relocations.Stores: Llansamlet, Swansea. 7.5M Turnover Show less